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“Rude Service”
Review of BayGer

BayGer
Ranked #4 of 32 Quick Bites in Byron Bay
Certificate of Excellence
Price range: US$7 - US$11
Cuisines: Healthy
Description: Welcome to BayGer,Byron Bay's healthiest, HANDCRAFTED BURGERS. The BayGer Mission is simple; to make amazing burgers from the freshest and highest quality ingredients, with produce arriving fresh in store daily. Our burgers are made with 100% grass-fed and hormone-free meat and chicken; Our beef Patties are handmade daily and our Buns are freshly baked on the day by a local bakery. We also offer a great range of vegetarian and vegan options. Dine in or Takeaway, satisfaction guaranteed!
Restaurant details
Description: Welcome to BayGer,Byron Bay's healthiest, HANDCRAFTED BURGERS. The BayGer Mission is simple; to make amazing burgers from the freshest and highest quality ingredients, with produce arriving fresh in store daily. Our burgers are made with 100% grass-fed and hormone-free meat and chicken; Our beef Patties are handmade daily and our Buns are freshly baked on the day by a local bakery. We also offer a great range of vegetarian and vegan options. Dine in or Takeaway, satisfaction guaranteed!
Reviewed 15 August 2018 via mobile

We bounced into this restaurant so excited for burgers but were greeted by an extremely rude clerk (no.5). Despite our best efforts to be friendly and make her smile, she was extremely impatient, rude and even rolled her eyes at us when we asked a couple of questions about their vegan range. The man working with her was lovely though and made up for the negative experience we had with clerk no.5.

Date of visit: August 2018
Thank Cassie G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Einav1602, Public Relations Manager at BayGer, responded to this reviewResponded 23 August 2018

Hi Cassie
We are sorry to hear about your experience. We will look into it.
BayGer

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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19 - 23 of 240 reviews

Reviewed 11 August 2018 via mobile

I regularly come here, best burgers in town. However, staff have never spoken good English or been friendly. They used to be slow and rude and always get my order wrong. However, there's a fairly new guy who has an accent and is quite short (sorry to say!) but he deserves a mention because I got a shock recently going there at how friendly he was, which is usually unusual for bayger, his customer service is great and I left really happy :)

Date of visit: August 2018
Thank JaneReview
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Einav1602, Public Relations Manager at BayGer, responded to this reviewResponded 23 August 2018

Cheers Jane
Glad to hear you got good service.
Please feel free to send us a message if next time you feel service wasn't good. We take it very seriously
BayGer

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Reviewed 17 July 2018 via mobile

I really loved this place! Their veggie burgers are pretty delicious. I had a veggie option and it was fantastic. Totally recommend it.

Date of visit: July 2018
Thank barbaraendo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Einav1602, Public Relations Manager at BayGer, responded to this reviewResponded 23 August 2018

Cheers Barbara
We do take pride in our menu, glad to see it hit the spot with you :)
BayGer

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Reviewed 16 July 2018 via mobile

Have only been in Byron Bay for a few days and have been here everyday!!! Very good burgers, my favourite is the 'Downunder' burger but the halloumi wrap is to die for! Woman that works in there is very friendly and received very good service from her, would definitely recommend to anyone!!!

Date of visit: July 2018
Thank Bess M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Einav1602, Public Relations Manager at BayGer, responded to this reviewResponded 23 August 2018

Cheers Bess
Come check out our new look next time you are in town
BayGer

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Reviewed 12 July 2018

Personally I am not a burger fan (and there are plenty of other burger joints) but to feed a family of 5 a good choice with kids meals, gluten free also available. Staff seem friendly and helpful.

Date of visit: June 2018
Thank lukas2206
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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