Booked this resort through Wotif and do not feel it was truly represented. We thought we were in for a treat as we had booked a spa unit but when we arrived and saw what we had, we were so very disappointed. Our apartment was in a barrack style block of apartments and immediately we were unhappy. Once in the apartment, although clean, there were no instructions in the compendium on how to operate the television or the air conditioner/heater. We gave up on the heating as it was warmer with it off. Also there is no Austar/Foxtel installed - the reason given was that it was a conscious decision by the owners to remove it as there was so much to see in the rainforest! Which might be true during the day, but we wanted to watch something decent at night. Anyway, the unit was old - as is the resort itself. We jumped into the spa and the dirt that came out of the jets was a bit offputting. The bedroom didn't have any windows and unfortunately I am a bit claustrophobic. I woke around 3am and just could not handle there were no windows. I ended up having to go out onto the balcony for about half an hour to settle myself down. So next morning we went across to reception and told them how very unhappy we were with our apartment. We said that this did not feel like a luxury resort and in fact we had stayed in better motels at half the price. Much to the manager's credit - Danielle - she offered to give us a refund so we could check out, alternatively, she offered to upgrade us to one of the luxury villas. We took her up on her very kind offer and moved into a villa for the remainder of our stay. The villas are certainly a whole lot better than the barrack style block we were in, but we wouldn't call them luxurious. We were right opposite the swimming pool, so the outlook was lovely. One of the nights was quite cold, so I grabbed one of the blankets to put on the bed, I think the blanket is as old as the resort. Well past its 'use by date' that's for sure. We went across to the restaurant/bar for happy hour and initially we were made to feel as though our being there was an imposition. Another bad thing though (and of course it's not entirely the resort's fault) is the mosquitoes. Because of the stagnant water which surrounds the resort, it is a breeding ground. So all in all, a very disappointing resort - and certainly not luxurious as Wotif website showed it to be.
- Official Description (provided by the hotel):
- Angourie Rainforest Resort located in Yamba, New South Wales is a coastal oasis adjacent to the sand dunes of pristine Flat Rock Beach, between the famous Angourie surf beach and the village of Yamba - voted the #1 Town in Australia. Multi-award winning 4.5 star Angourie Rainforest Resort nestled beside 600 hectares of open forest containing remnant littoral rainforest, is an exclusive eco-friendly retreat. The resort offers a uniquely Australian holiday experience for the professional family, couples and the independent traveller. ... more less
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- Also Known As:
- Angourie Hotel Yamba
- Angourie Resort Yamba