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All reviews jim thorpe u turn yogurt nice hotel penn's peak room was clean free breakfast hot items nice indoor pool would stay again the staff was friendly and helpful enjoyed our stay check in was easy ski trip sitting area the breakfast area fitness center
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Reviewed 30 June 2018

We chose this hotel and stayed for a concert at Penns Peak. Chose for location. Enjoyed breakfast especially the coffee and wafgles. Also enjoyed sitting out front in comfortable chairs and couches. Also coffee available all day with cookies.

  • Stayed: June 2018, travelled as a couple
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Review collected in partnership with Country Inns & Suites By Radisson
Thank Mary F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nerissa M, Guest Relations Manager at Country Inn & Suites by Radisson, Lehighton (Jim Thorpe), PA, responded to this reviewResponded 6 July 2018

Mary F,
Thank you for taking the time to complete our guest satisfaction survey and letting us know how you have enjoyed a pleasant experience with us. We are delighted to learn that you enjoyed our breakfast. It is our main ambition to meet the many different needs of our guests and we are so happy to have met your expectations. We appreciate your kind comments they will serve as encouragement to the staff to always provide the best to every guest. We hope to impress you again during your next visit and we thank you for sharing your experience.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 June 2018 via mobile

For the price it was good, except for the pool. Although it is rather dated, or may be rustic, it was suitable for a one night stay. Front desk gentleman was nice, lobby clean, room clean and well kept although rustic. But the pool and jacuzzi should not be brown, I smelled chlorine but the walls and floor were brown and very dirty looking. I simple coat of Pool paint would really improve my opinion of the hotel.

Stayed: June 2018, travelled with family
Thank krzy j
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nerissa M, Guest Relations Manager at Country Inn & Suites by Radisson, Lehighton (Jim Thorpe), PA, responded to this reviewResponded 28 June 2018

krzy j,

Your review and rating of our hotel mean a lot to us, and we thank you for taking the time to
share this experience. I assure you that the pool is cleaned on a regular basis, including weekly special treatment and I
want to apologize for the temporarily dirt in which you found it. We are also forever working to improve upon the guest experience and I hope you will remember our attributes and return to see how we have improved to impress you even more.

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Reviewed 26 June 2018

Really Great Stay; The Breakfast was quite good as compared to other Hotels I've stayed at. Eggs and Bacon! Coffee was pretty pretty good too. Overall, I'd definitely sleep over again and recommend this Hotel for any fellow travelers.

  • Stayed: June 2018, travelled with friends
    • Value
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Review collected in partnership with Country Inns & Suites By Radisson
Thank johncpfeifer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nerissa M, Guest Relations Manager at Country Inn & Suites by Radisson, Lehighton (Jim Thorpe), PA, responded to this reviewResponded 27 June 2018

Dear johncpfeifer,

Thank you so much for your compliments to our breakfast options and service of Country Inn & Suites by Radisson, Lehighton (Jim Thorpe), PA Hotel. We are delighted to hear that you had a great stay and that you are strongly recommend us for other travelers. It means a lot to us that you've allowed us to be such an important part of your family vacation
and we thank you for sharing your five star experience!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 June 2018

Pros: Lobby looks nice, ample parking in lot, decent breakfast options
Cons: experienced bait and switch with room rate, elevator/stairwell/halls smelled of cigarettes, room needed to be dusted and vacuumed, bathroom: stains in shower, toilet and sink, clogged sink emitting sewer gas smell, air conditioner very loud. Room 314 is directly across from toll interchange, so very noisy.

  • Stayed: June 2018, travelled with family
    • Value
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Review collected in partnership with Country Inns & Suites By Radisson
Thank Stephanie H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nerissa M, Guest Relations Manager at Country Inn & Suites by Radisson, Lehighton (Jim Thorpe), PA, responded to this reviewResponded 27 June 2018

travelingclara2018,

Thank you for sharing your experience, and we are sorry to hear that you were not satisfied with the condition and cleanliness of the hotel your guest room at that time. This is certainly not the kind of experience we would like for our valued guests to have. We wish you would have informed the front desk staff regarding this matter, so we can transfer you in a room that suits your comfort. We want you to experience the best value for your money, to feel comfortable, and to have your expectations exceeded; I hope that this will be the case during your next stay with us.

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Reviewed 13 June 2018

  • Stayed: June 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Country Inns & Suites By Radisson
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Nerissa M, Guest Relations Manager at Country Inn & Suites by Radisson, Lehighton (Jim Thorpe), PA, responded to this reviewResponded 27 June 2018

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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