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Reviews (378)
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24
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154
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24
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All reviewscomplimentary cookiesroom was cleanhershey parknice sizeindoor poolwaffle makerfree weightsfront desk staffexercise roomroad noisehot breakfastwould stay here againmicrowavewhirlpoolchainclerkcollege
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59 - 64 of 378 reviews
Reviewed 24 October 2017

  • Stayed: October 2017, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Country Inns & Suites By Radisson
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Reviewed 19 October 2017 via mobile

If it were for the road noise that kept me awake. The freeway runs right by the hotel. After 3 nights here I'm exhausted. The rate was great however. The rooms were large and spacious and clean. Strangely one of our beds only had one pillow. The breakfast offerings were pretty good and the 24 he free lemon water, cookies and mints were a plus.

Stayed: October 2017, travelled on business
Thank Tina W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 October 2017

Good part: Neat rooms, good breakfast, decent atmosphere.
Bad part: Terrible maintenance service and bad housekeeping service.

Hot water was not working in wash basin. Complained about this in 10 mins of moving in room. Front Desk promptly came up to look for the issue but bad part he said there is maintenance support in the late evening. He mentioned he will get it done next day. We were away from hotel during day time and came back in evening. Issue didnt fixed when complained he gave same reason. Awful service.

Room service was partial to replace towels only. No bed cleaning and no trash cleaning. I may give benefit of doubt for communication here.

However, overall poor experience and do not recommend.

  • Stayed: October 2017, travelled with family
    • Value
    • Location
    • Service
Thank Zia A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bill B, General Manager at Country Inn & Suites by Radisson, Harrisburg West, PA, responded to this reviewResponded 19 October 2017

We apologize for the disappointing service you received from our staff. Our team works hard to make sure our guests are comfortable and receiving our best service. I will be addressing why the hot water was not fixed in your basin and the issues housekeeping. We appreciate you bringing this matter to our attention, and hope for another opportunity to exceed your expectations in the future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 October 2017

  • Stayed: October 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Country Inns & Suites By Radisson
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Reviewed 14 October 2017

  • Stayed: October 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Country Inns & Suites By Radisson
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Bill B, General Manager at Country Inn & Suites by Radisson, Harrisburg West, PA, responded to this reviewResponded 19 October 2017

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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