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Best Western Nittany Inn Milroy
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Reviews (200)
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All reviewspenn statesports bar next doorbasic clean hotelclip cloptruck stoptravel stopfamily suiteamish communityhard boiled eggsserved its purposewaffle machinewasher and dryerwafflesdecent breakfastmini fridge and microwaveoff the highwayplace to stay
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2 - 7 of 200 reviews
Reviewed 15 March 2018

This hotel certainly provides for all my basic travel needs - Clean, convenient access to the highway, front desk staff with a helpful attitude and the convenience of a restaurant literally next door. If you are looking for the JW Marriott then this is not the place for you! The breakfast is a little lacking but again it fulfills my needs when in the area to attend the Fire Academy. On my last visit Joanna on the front desk was always courteous and helpful and the staff in Smittys the restaurant were excellent. It is my go-to hotel when in visiting nearby Lewistown.

Room Tip: Try not to stay immediately next to the front desk
  • Stayed: March 2018, travelled on business
    • Sleep Quality
    • Rooms
    • Service
Thank Norman F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dip S, General Manager at Best Western Nittany Inn Milroy, responded to this reviewResponded 16 March 2018

Norman,

Thank you for taking the time to review your recent stay with us. We love hearing about our helpful staff and onsite restaurant, Smitty's. We strive to exceed expectations in cleanliness and customer service. We are completing our full hotel renovations and will improve our breakfast area. I'm glad we are your go-to hotel and we look forward to your next stay with us.


Safe Travels!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 March 2018 via mobile

I've stayed here 9 nights in just over a year and previous stays were very good. This time though it wasn't. Rooms now looking tired (although I believe they are refurbing them) and on the secind night they hadn't cleaned the room which was very annoying. Breakfast also poor with none or a poor choice of fruit and had to help myself for porridge from the cupboard (another guest suggested this). At least Smitty's is still as good as ever. New hotels open in the area later this year so this BW needs to improve to retain custom.

Stayed: March 2018, travelled as a couple
Thank Simon M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dip S, General Manager at Best Western Nittany Inn Milroy, responded to this reviewResponded 15 March 2018

Simon,

Thank you for taking the time to review your recent stay with us. We strive to exceed expectations in cleanliness and customer service. We apologize for your recent experience. We are in process of completing guest room renovations with a total room makeover. We truly hope you will consider staying with us again so we have another chance to provide you with a superior experience.

Safe Travels!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 December 2017

Easy off the highway location with standard rooms that gave us everything we needed for a 2-night stay here to see family. The front desk staff were very friendly. The beds were comfortable and the rooms were clean. They provided plenty of towels and the heater was quiet. The only thing that rate this higher would be to have hot food on the complimentary breakfast.

  • Stayed: December 2017, travelled with family
    • Value
    • Sleep Quality
    • Service
Thank USN_Seabee_Wife
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dip S, General Manager at Best Western Nittany Inn Milroy, responded to this reviewResponded 21 December 2017

USN_Seabee_Wife,

Thank you for taking the time to review your recent stay with us. We strive to exceed expectations in cleanliness and customer service. We love hearing about our friendly staff and clean rooms. We appreciate your feedback and will use it for future improvements. We look forward to your next stay with us.

Safe Travels!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 December 2017

This Hotel was OK, nothing special but conveniently located. The room was comfortable and the heat was too high when I got there. I like it around 65, it was 68. It is also a little noisy but most hotel heaters are noisy. The room was clean and the bed great!

  • Stayed: December 2017, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank O2346HUrobertc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dip S, General Manager at Best Western Nittany Inn Milroy, responded to this reviewResponded 15 December 2017

O2346HUrobertc,

Thank you for taking the time to review your recent stay with us. We strive to exceed expectations in cleanliness and customer service. I'm glad you enjoyed your stay with us and we look forward to hosting you on your next visit to the area.

Safe Travels!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 December 2017

Stayed here for a while in town for a wedding. No problems besides the washer and dryer not working correctly. Staff helped with that. Not much in the way of breakfast, but small hotel so to be expected. You will enjoy it. Basic clean hotel

  • Stayed: December 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank renees293
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dip S, General Manager at Best Western Nittany Inn Milroy, responded to this reviewResponded 14 December 2017

Renees293,

Thank you for taking the time to review your recent stay with us. We strive to exceed expectations in cleanliness and customer service. I'm glad you enjoyed your stay with us and we look forward to hosting you on your next visit to the area.

Safe Travels!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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