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Hampton Inn Pittsburgh - Airport
Ranked #3 of 7 Hotels in Moon Township
Certificate of Excellence
Reviewed 27 May 2017

I obtained my room at the Hampton Inn Pittsburgh airport through Priceline.com The main reason that I chose this hotel was because of the rate, and the fact that they advertised "free parking". Once I got to the hotel and tried to check in, they said that because I got my reservation through Priceline, that I didn't get free parking. I asked them why, and they couldn't explain it. Their answers could be best be summed up as "Just because". They wouldn't try to accommodate me at all, and I had to go to a parking garage, where it's going to cost me $50 to get my 'free parking '

Room Tip: Don't come here
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  • Stayed: May 2017, travelled on business
    • Location
    • Service
1  Thank William F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HamptonInnPghAirport, Guest Relations Manager at Hampton Inn Pittsburgh - Airport, responded to this reviewResponded 27 May 2017

Dear William F,

Thank you for providing your honest feedback. In an effort to be fair to all of our guests, you must book the Park, Stay, and Go package on Hampton.com or by calling our property directly in order to leave your vehicle with us for an extended period of time. We apologize for any misunderstanding. We do offer free parking for the duration of your stay as opposed to other properties who may impose a valet fee for your vehicle for each day during your stay. I am very sorry that you were unsatisfied, but we do hope that you are able to give us another chance. Please connect with us directly at 412-264-0020 to book your reservation in the future so that we can ensure that the details of your reservation reflects your needs. Again, thank you for your review and we hope to see you again!

Warmest Regards!

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77 - 81 of 666 reviews

Reviewed 24 May 2017

The people that work there were extremely friendly & helpful. There was a little mix up with one of the reservations and they took care of it for me. And when we returned and called the shuttle, it was busy but they sent another shuttle from another hotel for us, which we thought was extremely thoughtful.

  • Stayed: May 2017, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with Hampton
Thank 330BonnieL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HamptonInnPghAirport, Guest Relations Manager at Hampton Inn Pittsburgh - Airport, responded to this reviewResponded 26 May 2017

Dear 330BonnieL,

Thank you for taking the time to tell us how we are doing! We are pleased to know that you enjoyed your visit! It is great to hear that our front desk agents were able to quickly and kindly resolve any issues with your reservation at check-in and that they were able to get you a quick pickup at Pittsburgh International upon your return. We will definitely be sharing your kind comments with them! Thank you again for your review and we hope to see you again soon!

All the best!

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Reviewed 21 May 2017

I have stayed here before when leaving on an early flight home out of PIT. It's a great location with shuttle service. This time, I could tell the room used to be smoking. I asked when checking out and learned that the whole floor used to be smoking (don't know how long ago). They still have work to do to get the room smelling fresh and clean. It wasn't the Hampton Inn experience I expect.

Room Tip: Ask for a room that was never a smoking room.
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  • Stayed: May 2017, travelled with family
    • Location
    • Cleanliness
    • Service
Thank TimeMarchezOn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HamptonInnPghAirport, Guest Relations Manager at Hampton Inn Pittsburgh - Airport, responded to this reviewResponded 26 May 2017

Dear TimeMarchezOn,

Thank you for taking the time to review your most recent stay! We appreciate your honest feedback and we will be sure to address your comments with our maintenance and housekeeping team to ensure this issue is corrected. We hope that the remainder of your stay was wonderful and that you were able to enjoy a number of our great amenities such as complimentary WiFi, airport shuttle, and our delicious breakfast buffet. Thank you again for your honest review and we hope you will give us another chance in the future!

Take care!

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Reviewed 18 May 2017

We had a great stay, the staff was helpful. It was a great location. We were in town for an air show. Besides being less then 1 mile from the airport, we were close to restaurants, stores and other local attractions. Would definitely visit again.

  • Stayed: May 2017, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank Jolene H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HamptonInnPghAirport, Guest Relations Manager at Hampton Inn Pittsburgh - Airport, responded to this reviewResponded 19 May 2017

Dear Jolene H,

Woohoo! Thank you for the awesome review!! It is wonderful to know that you enjoyed your visit with us while in town for Wings Over Pittsburgh. We are happy that you found our location convenient and closely located to some great local restaurants and stores. We hope you were able to enjoy some of our great amenities like our Hampton breakfast buffet and free WiFi during your stay! Thank you again for your review and we hope to see you again soon!

Regards,

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Reviewed 17 May 2017 via mobile

Surprisingly current decor in rooms, very nice amenities that were very user friendly. The hotel location is perfect dot airport access, right off the highway with a big scheetz nearby to fill up your rental car.

Stayed: May 2017, travelled on business
Thank Ben K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HamptonInnPghAirport, Guest Relations Manager at Hampton Inn Pittsburgh - Airport, responded to this reviewResponded 19 May 2017

Dear Ben K,

Thank your taking a moment to review your recent visit! We are delighted to know that you enjoyed your visit with us! Thank you for noticing our recent updates to both the common areas and our guest rooms. They definitely give the property a fresh and new feel! We are one of the closest hotels to Pittsburgh International and we are pleased that this was able to make your traveling easy and efficient. Thank you again for your review as well as for choosing the Hampton Inn Pittsburgh Airport!

Al the best!

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Additional Information about Hampton Inn Pittsburgh - Airport

Address: 8514 University Blvd, Moon Township, PA 15108-4205
Phone Number:
Region: United States > Pennsylvania > Moon Township
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Wheelchair access Airport Transportation
Hotel Style:
Ranked #3 of 7 Hotels in Moon Township
Price Range: $119 - $181 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn Pittsburgh - Airport 2.5*
Number of rooms: 127
Official Description (provided by the hotel):
This Moon Township, PA hotel is located less than six miles away from the Pittsburgh International Airport, and within walking distance to six restaurants, a half-mile away from Robert Morris University, and four miles away from the Robinson Mall. Free airport shuttle service, WiFi and daily hot breakfast are included with your stay. Other hotel amenities include 24-hour business center and fitness center. ... more   less 
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Also Known As:
Hampton Inn Pittsburgh Airport Hotel Moon Township
Hampton Inn Coraopolis
Coraopolis Hampton Inn

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