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All reviews federal reserve rooftop patio federal bank baked potato free breakfast and dinner valet parking free soda drink tickets evening kickback free happy hour convention center valet service pool and hot tub great stay yogurt hot breakfast the general manager
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13 - 18 of 679 reviews
Reviewed 5 August 2022 via mobile

We loved everything about this hotel and our experience there. Rooms were clean, comfortable and large. Location was outstanding as we walked to and from PNC Park and to bike rentals. Really enjoyed their breakfast and dinner snacks! But need to recognize the outstanding service that all the staff in the hotel provided. From the front desk to the staff at the buffets, all were so pleasant, professional, attentive and helpful. Shout out to two exceptional staff at both breakfast and dinner, Lorraine and Darnell who kept everything filled and and clean with smiles and positive attitudes!! Will stay nowhere else when we return to Pittsburgh...

Date of stay: August 2022
Trip type: Travelled as a couple
Thank 414jillk
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 2 August 2022

I travel a lot for work and came here for a conference. I’ve never been to Pittsburgh and never stayed at Drury so didn’t know what to expect. This hotel os really cool, it’s a rebuild of an old bank and the designer kept the decor as Art Deco which blended beautifully with the older details.
The service was wonderful with lots of freebies including breakfast and happy hour with hot food. The staff is very friendly and helpful, a true rarity. The gym was decent and I even used the hot tub for my sore back and was impressed by the cleanliness.
I highly recommend this hotel for a great stay!

Date of stay: August 2022
  • Trip type: Travelled on business
    • Value
    • Cleanliness
    • Service
Thank Dreyfus0577
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 1 August 2022

We really enjoyed our stay at the Drury Plaza in Downtown Pittsburgh. It was conveniently located. The service and the accommodations were excellent. We loved the plentiful breakfast and afternoon kick-back. Unlike most Drury's, only the first drink at the kick-back was free. The next 2 were $1.00 each. We hope this is not a trend.

Darnell, Heather, and Chloe were particularly helpful. The valet, Derek, ran a very efficient operation.

If we were ever in Pittsburgh again, this would definitely be our choice!

Date of stay: June 2022
    • Location
    • Cleanliness
    • Service
Thank WeGoOut
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 27 July 2022

I had a wonderful stay at the Drury Plaza Hotel Pittsburgh Downtown. the hotel was immaculate, the staff were friendly, check-in was quick and easy. My room was sparkling clean and very spacious. The bed was extremely comfortable. the breakfast and the evening snack/happy hour was delicious and fun. We brought our food up to the lovely 8th floor outdoor patio for Covid-safe eating. The hotel is in a former Federal Reserve building which is cool - be sure to visit the basement level to see the old vaults. I highly recommend this hotel, I will return.

Date of stay: July 2022
    • Location
    • Rooms
    • Service
Thank Tara M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 25 July 2022

This hotel is obviously dedicated to customer service. From check in to checkout it was a perfect stay. The room was spacious and so well kept. Every staff member greeted us and asked if there was anything they could do to improve our stay. The breakfast and evening drinks and snacks were happy surprises. We will stay at a Drury hotel whenever possible.

Date of stay: July 2022
Review collected in partnership with Drury Hotels
Thank Kathy53Usa
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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