Everything about this hotel was so well done. From the super absorbent towels to the bed firmness and bedding everything was super comfortable. The breakfast are was well lit overlooking the street scene which is lovely. I sat and ready book in comfort. The staff were helpful and friendly. Ample parking and the downtown has so much to do all within walking distance. Hotel well situated for day trips too!

Sadly my expectations of a nice hotel were not what my actual experience was.

When I made the reservation online I requested a quiet room and by all appearances it should have been as we were given room 301 at the end of the hall. As it turns out, the noise was far beyond anything I would expect from a hotel. The people above us sounded like elephants although I really doubt they were. We could hear every step they took. We could hear voices (to the point we could discern what gender was speaking) in the room next to us, and also above us.

Aesthetics wise, the room was clean but the lighting choices were horrendous. The glare of the energy efficient bulbs cast a gray pallor on everything and frankly gave me a headache. Why would you spend money on the interior and then ruined it with horrendous lighting. There are bulbs that are both energy efficient and create warm tones. It shouldn’t be a choice of either or. The breakfast was nothing to speak of but I’m sure it’s fine for most. As for giving management a chance to correct things I called the front desk about two hours before the noise stopped and received an apology that they would try to caution gas to be quiet. The noise continued until well after midnight depriving us both of about two hours of sleep. I also received a reply from somebody named Keyur Patel online apologizing but not offering any kind of remedy to the situation. Sorry only helps if there is sincerity with it. I hope I don’t have to return to Stroudsburg but if I did I would not stay at the Penn Stroud. For what we paid we deserved a better accommodation.

I am not giving one star for the rating because the front staff did accommodate my request and provided me with an exercise mat to use in the room which I thought was quite nice of them, and extra towels as we were initially given a very minimal number of towels.

Note to future patrons: some of the rooms require you to go up or down stairs to get to the room should this matter to you.

Wonderful accommodations! Comfiest bed, good shower, great location.

Maria, “the breakfast lady,” made us feel like family with her warmth and hospitality.

Convenient to Delaware Water Gap (1/2 hr drive) and its beautiful waterfalls, trails, and scenery.

Located in the heart of Stroudsburg, the hotel is within walking distance of art galleries, shops, and restaurants.