A broken down vehicle brought us here, so it is fair to say that we weren't in the same mind set as when on vacation. First off, this hotel has easy access from I80. The rooms are clean, well maintained, and everyone we came in contact with was accommodating and genuinely friendly.
What put this location over the top was Tatyanna (manager), Aida, Victoria, Steve and Seth. We stayed three days (so far) while trying to find someone to repair our vehicle. Manager Tatyana, with the assistance of Aida and Victoria, eagerly presented ways to help ease our stressful situation. They found room promotions we were entitled to. They searched and printed repair shops in the area, and they offered basic toiletries since we hadn't planned on an overnight trip. Steve (the maintenance person) not only loaned us a wrench and a few other tools, he assisted my husband as my husband attempted to repair the truck, and then offered information about the places nearby that could possibly help. Unfortunately on a Saturday night, there isn't much that could be done. Nor on Sundays. With the daylight savings time change, I lost track of time for breakfast, but Seth generously arranged it so that I could have breakfast anyway while he cleaned and closed down.
Now, it's Monday and the truck is with the dealer. We're waiting and hoping it will be fixed today. As I titled this review "It doesn't get better than this", it's true. We were treated as though we were part of the 'family'. Everyone went way beyond what would be expected! I'd like to think that WE were special, but I watched how they treated other guests, and it was the same. People were greeted when they came in, and wished well as they left. It was a positive, warm environment all around and honestly, we don't always see that...right?
I will make it a point to stay here in the future when in the area. I will also recommend it highly to people I know.
Thank you guys! Thank you for your hospitality, your smiles and most of all, your genuine kindness.