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M E
New York City, New York

Decent for cost

4.0 of 5 bubblesReviewed 22 Feb 2020
Decent hotel for location and costs especially for winter break when prices tend to be ski high. It is a clean property. Rooms are pretty clean and beds comfortable. Didnt get to use pool but the other people seem to have a good time in it. The continental breakfast wasn't bad. staff is friendly and helpful.
My only complaint was issue with door keys, and the cleaning people threw away one of my bathroom items and didnt replace some standard bathroom items.
Date of stay: February 2020
Trip type: Travelled with family
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Reviews (574)
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Reviewed 23 February 2020

Excellent stay and service due to the excellent staff especially Maria she was very helpful and on point with any thing I needed and also answered my questions as far a local family owned food places close to the hotel. I would like to say again thank you so very much for the awesome service Maria truely a pleasant stay.

Date of stay: February 2020
Trip type: Travelled solo
Thank arthurcH3392WZ
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 21 February 2020

We were lucky enough to pick up a coupon at the Pennsylvania Visitors' Center. Got a huge suite of a room for $69 -- king-sized bed, separate sleeper couch, kitchen appliances, large bathroom -- could not have been more lovely. Hotel has indoor pool, exercise room, and a fantastic hot breakfast. Even if you don't get the rate of $69, stay here!

Room tip: Hotel was full but still was quiet
Date of stay: February 2020
    • Value
    • Sleep Quality
    • Service
Thank HappyQuilter40827
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Stacey C, Manager at Holiday Inn Express & Suites Stroudsburg-Poconos, an IHG Hotel, responded to this reviewResponded 21 February 2020

Thank you so much for leaving us this wonderful review. I am very happy to hear that you enjoyed your accommodation here with us. We look forward to seeing you agian.

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Reviewed 16 February 2020

Easy check in! Everything was so clean. Great pool. Pizza delivery and delicious Morning coffee and breakfast with lots of choices. Front desk and breakfast staff were very polite and friendly and helpful!!

Date of stay: February 2020
Trip type: Travelled with family
Thank stebunny7
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Stacey C, Manager at Holiday Inn Express & Suites Stroudsburg-Poconos, an IHG Hotel, responded to this reviewResponded 21 February 2020

Thank you so much. We are so happy to hear that you enjoyed your stay here with us.

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Reviewed 8 February 2020

Awesome stay..breakfast was great all do to Maria. She was fantastic..Very personable and catered to our every need. When sitting outside also came across another employee named Harvey. He was also very nice and personable..Would definitely stay again only for them.

Date of stay: February 2020
Trip type: Travelled with friends
Thank 712laurier
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Stacey C, Manager at Holiday Inn Express & Suites Stroudsburg-Poconos, an IHG Hotel, responded to this reviewResponded 8 February 2020

Thank you so much for this wonderful review! I am so glad to hear that your stay with us awesome! I will definitely share this review with the staff. They love to hear them mentioned in reviews. Maria is definitely a fantastic breakfast host. We hope to see you again!

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Reviewed 12 January 2020

The rooms are great, they offer A LOT of space. They were also very clean The beds are very comfortable. The front desk staff , housekeeping and Manager was great also. They did a great job.
However there is this really bright star of an employee named Anna. She maintains the breakfast area and She was awesome. She kept the area very clean and well stocked. Not only that but she made sure all the tables were clean and that each guest was satisfied with their breakfast. She was so attentive and helpful. I came with my family for a brief vacation and everytime we ate breakfast she was such a big help I mean it was amazing and sweet.
So overall this hotel was great. When I come back to PA. I plan on staying here again.

Date of stay: January 2020
Trip type: Travelled with family
Thank marypQ5856KT
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Stacey C, Manager at Holiday Inn Express & Suites Stroudsburg-Poconos, an IHG Hotel, responded to this reviewResponded 7 February 2020

Thank you so much for the wonderful review you have left us. I am so happy to hear that your stay was great with us back in January. I will be sure to share this with the staff, as they love hearing all feed back from our guests. We look forward to seeing you again when back in PA.

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