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All reviews attend a wedding nearby great hotel home suites would definitely stay here again bed was comfortable continental breakfast home2 costco lobby dishwasher gym accommodations
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Reviewed 28 September 2021 via mobile

Stayed last week for hockey tournament. The ONLY pleasant thing about this stay is the front desk manager Amir. Very kind & helpful. However - upon entering our room it smelled of old food & raw sewage. Room cleanliness was far lacking for a Hilton property. Housekeeping ignores do not disturb signs and barges in with an attitude. $300 for ONE night to be treated by a homeless person hanging out in the lobby? Hard pass. Save your money & go anywhere but here ...

Date of stay: September 2021
Trip type: Travelled on business
Thank Vicki M
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Dawn Pilawski, General Manager at Home2 Suites by Hilton Warminster Horsham, responded to this reviewResponded 12 October 2021

Thank you for taking the time to share your experience about your recent stay at our hotel and mentioning my services!! We sincerely appreciate you completing the brief survey. While we do our best to deliver a pleasant experience, it appears we fell short of our high service standards and did not meet your expectations during your visit. Your comments and suggestions tell us what we are doing right and wrong, and help us to improve. I'd like to thank you for taking the time to mention some areas of improvement and I feel I should share with you that we have already begun addressing some of the issues you brought up to improve our product and it has been a success.

We do hope you will consider staying with us in the future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 September 2021

The staff was very friendly and the hotel
was very clean. The gym was open. Considering COVID, the breakfast was very nice. I would recommend staying here for any occasion. We attended a wedding nearby and it was very convenient.

Date of stay: August 2021
    • Value
    • Location
    • Sleep Quality
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Review collected in partnership with Home2 Suites by Hilton
Thank MikeN668
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Dawn Pilawski, General Manager at Home2 Suites by Hilton Warminster Horsham, responded to this reviewResponded 23 September 2021

I wanted to say thanks for your recent stay at our hotel, and for your exceptional rating of 5! We appreciate you taking the time to mention our staff service. I am so glad you felt at home.

We can’t wait to welcome you again soon!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 August 2021 via mobile

Stayed in the hotel one day. I Like the that hotel and the breakfast was good with various selection. As recently most Hilton hotel in New York don’t offer buffet they offer credit but here they had buffet. Nice clean hotel

Date of stay: August 2021
Trip type: Travelled with family
Thank 831suzelm
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Dawn Pilawski, General Manager at Home2 Suites by Hilton Warminster Horsham, responded to this reviewResponded 18 August 2021

I wanted to say thanks for your recent stay at our hotel, and for your exceptional rating of 5! We appreciate you taking the time to mention our delicious free breakfast buffet. I am so glad you felt at home.

We can’t wait to welcome you again soon!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 August 2021

We had 2 pillow cases with blood stains on them & the toilet had somewhat of a mildew smell to it. They did replace the pillows quickly once we called . The breakfast available wasn’t the best . Nice room though

Date of stay: August 2021
    • Value
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Review collected in partnership with Home2 Suites by Hilton
Thank dejaharris18dh
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Dawn Pilawski, General Manager at Home2 Suites by Hilton Warminster Horsham, responded to this reviewResponded 18 August 2021

Thank you for taking the time to share your experience about your recent stay at our hotel. We greatly appreciate your feedback and we're very sorry about your guest room not being freshened up. Home2 Suites by Hilton has green initiative efforts through our "Squeaky Clean Commitment to Sustainability." It is a program where a full deep clean is provided on every 5th day of your stay. Light touch up service is available on the weekends upon request. We do, however, provide full service beyond this frequency upon request. With a sincere apology and a more clear explanation about our green initiative, we do hope you will consider staying with us in the future.

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Reviewed 7 August 2021

Our family home was hit by a tornado and we needed to find a room. We were supplied a room. Customer service was excellent and staff was all friendly. Breakfast was decent. Rooms were extremely clean and sanitized.

Date of stay: August 2021
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Home2 Suites by Hilton
Thank hiimkrystall
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Dawn Pilawski, General Manager at Home2 Suites by Hilton Warminster Horsham, responded to this reviewResponded 11 August 2021

I wanted to say thanks for your recent stay at our hotel, and for your exceptional rating of 5! We appreciate you taking the time to mention our customer service. Did you know, we take pride in providing service from the heart? I am so glad you felt at home.

We can’t wait to welcome you again soon!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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