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Reviewed 19 August 2018

I was very impressed by the friendly staff and how clean the room was. The evening social was a wonderful way to wind down from traveling all day and the breakfast was delicious. Would definitely stay here again and again!!

Date of stay: August 2018
  • Trip type: Travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Homewood Suites by Hilton
Thank questionable2015
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HWSWarwick, Front Office Manager at Homewood Suites Providence-Warwick, responded to this reviewResponded 21 August 2018

Dear questionable2015,

Thank you for your kind words. I will see to it that your review is passed on to our staff. We hope to see you again soon!

Sincerely,

Kelly Creighton

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 August 2018

The new renovation brings the hote upl to whole a new place walking out of the rooms is like walking into the sunset. I was in the hotel before the renovation started and the improvement was well needed.

Room tip: Third floor was the quietest
Date of stay: May 2018
Trip type: Travelled on business
Thank Tina J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HWSWarwick, Front Office Manager at Homewood Suites Providence-Warwick, responded to this reviewResponded 21 August 2018

Dear Tina J,

We are pleased to hear that you were able to experience a stay in our new suites. We are also pleased with the improvements that are being made. Hopefully you will be in the area again in the future, to enjoy the full renovation!

Sincerely,

Kelly Creighton

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 August 2018

We stayed at this hotel in August 2018. The rooms were being renovated and we were given a room on the second floor. As we moved into our room we noticed that the refrigerator was NOT cold. We called downstairs and were told no one could fix it today (Saturday) and would have to wait until tomorrow. The next morning a maintenance man came to repair it and said it would take several hours for it to get cold. After he left we made some toast and the smoke detector went off in the room and there was NO smoke! It is placed too close to the kitchen. The next morning the refrigerator was still NOT cold! We then got a call telling us we had to move to another room on the third floor by 12 noon because they needed to start renovating the second floor. We started packing up our room to move to the third floor. During the move we discovered we had left a bag containing a bottle of wine, waters and our Kindle Fire tablet. We went back to the room but when we arrived housekeeping was already cleaning the room. Many construction workers were in the hallway and in the rooms. We searched the room with a hotel employee and could not find the bag. It was located by a hotel employee in the TRASH. But NO Kindle was found. It is obvious that the Kindle was STOLEN from the room by someone in the hotel. Be aware there are NO security cameras in the hotel hallways. There are NO security officers patrolling the hotel. Anything happening in the hotel is NOT recorded! I brought this up to the General Manager and he kid of shrugged it off. In 2018 to have NO security cameras in a hotel (Hilton!!) is ABSURD! The doors to the outside were open all day due to the construction workers having to exit and enter with equipment. Again NO SECURITY!
STAY AWAY from this Hotel for your own safety!

Room tip: Choose another hotel!
Date of stay: August 2018
  • Trip type: Travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank G1885JDrichardr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 August 2018

The hotel staff was accommodating. The breakfast was good and the staff helpful. The hotel was being renovated which we were were not notified of when booking. The pool towels were the size of a hand towel. The location is great and close to the airport with a free shuttle service.

Date of stay: August 2018
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Homewood Suites by Hilton
1  Thank LINDA A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HWSWarwick, Front Office Manager at Homewood Suites Providence-Warwick, responded to this reviewResponded 21 August 2018

Dear Linda A,

Thank you for your feedback, we greatly appreciate it. We hope that we have the pleasure of serving you again after the hotel is fully renovated. Thanks for staying with us.

Sincerely,

Kelly Creighton

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Reviewed 11 August 2018

Newly Renovated Gem- still under construction- so limited room availability.
Excellent room- big clean suite with a very comfortable bed.
Quiet room, even with the construction a floor below us.
Parking was free and plentiful. Staff was very helpful in finding good local restaurants that were open late.

Date of stay: August 2018
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Homewood Suites by Hilton
Thank Margaret S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HWSWarwick, Front Office Manager at Homewood Suites Providence-Warwick, responded to this reviewResponded 14 August 2018

Dear Margaret S,

Thank you for taking the time to write a review on our hotel. We are happy to hear that you had the pleasure of enjoying one of our newly renovated suites. We hope we have the pleasure of serving you again in the future, when the hotel is completed.

Sincerely,

Kelly Creighton

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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