This is one of the more challenging reviews that I've written because of the idiosyncratic nature of this hotel. There are plenty of positives and negatives and I'll try to lay a few of them out here. On the positive side the hotel has very spacious rooms and is in an awesome location. The rooms were very cool with brick exposed walls, stainless kitchen and your own washer dryer setup. Very clear that this was designed to be a condo until the recession hit.
On the negative side, the hotel is expensive and the service is much less than I am used to at other hotels that I visit, and I travel quite a bit. There are only 15 rooms in the hotel and so you are not going to have a concierge or other helpful folks there to help you with your trip. This is more like a B & B experience so know that going in. We had a few glitches during our stay and the front desk was fairly non-responsive so it takes a hit in that category from me, as I expect top notch service at great hotels. Our bill was also incorrect when it arrived in the morning and the gentlemen at the front desk was fairly surly in trying to fix it. Again, the little things mean a lot when you are trying to compete with top notch hotels. There are also limited services at the hotel - like no gym, pool, etc. The place is a condo -- a very nice condo, but a condo. Also, as others have mentioned, the walls are paper thin so make sure you're not staying here if you are protecting or sharing state secrets.
So in the end, I would recommend this hotel if you know Charleston well already and do not need the services provided by some of the other hotels in town. It is great for a family looking for extra room in a great part of town. But do NOT choose this hotel if this is your first time in Charlestown and getting great service, recommendations for local activities, and things of that nature are what you need.
It's a nice hotel but certainly not in the range of the other top full-service places in town.
- Official Description (provided by the hotel):
- Newly Opened & Re-Created The Restoration welcomes you to be our guest at our newly expanded location on Charleston's iconic King Street. From food and drinks to culture and boutique shopping, we have recreated history for your enjoyment. Come get inspired and experience what the New South is all about firsthand. See below for more details. A world class hotel isn't just a place to get a good night's rest (or a refreshing afternoon tipple,) it's a meeting ground, a place where unexpected elements come together to delight, inspire and entertain. Uniting classic elegance with a natural and easy going Southern touch, The Restoration translates its hometown's vibrant local history and culture into a casually chic, luxurious hospitality experience. It's relaxed and refined and just a little bit left of center-a world where high meets low meets Low Country. The Restoration is all about community. From locals to international travelers, we provide an immersive, beautifully designed environment for guests to connect and relax. It is this civic-minded, progressive mindset that powers the Restoration brand- from our jewel box inspired spa and farm to table restaurant, to the motorcycles we custom design for guests to ride away on. This is classic Southern Hospitality, modernized with a few twists and expanded to meet and exceed the highest standards of today's luxury traveler. We welcome you to experience The Restoration first hand to see what the New South is all about. ... more less
- Reservation Options:
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- Also Known As:
- The Restoration On King Hotel Charleston