Booked via La Quinta site and got discount in King suite. Drove 9 hours Checked into hotel at midnight. Went to my room (3 total people) and saw that I had no King Suite but a standard room w/ double beds. I had confirmation for a King Suite. I walked back to the front desk (different building) and I was told that night that the hotel's copy of my reservation said 2 double beds. When I told the staff that I had confirmed a King Suite -- and showed them the e-mail confirmation -- they said there was nothing they could do and I could talk to the manager tomorrow morning. Needless to say, with 3 people and two beds, it was a rough night. I came in the next day and the manager wasn't there and I was told $49.00 was taken off my bill. I found that to be unacceptable. Sleeping on the mattress was like laying on a pile of laundry. The rooms have one of those air conditioners that need all of the attention: loud and obnoxious.
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- Also Known As:
- La Quinta Inn Charleston Riverview Hotel Charleston
- Charleston La Quinta
- La Quinta Charleston