We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Smelled of dog”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 8 more sites!
La Quinta Inn & Suites Charleston Riverview
Ranked #54 of 61 Hotels in Charleston
Reviewed 11 June 2017

Would not stay there on a bet. They came in the room with a spray can and sprayed! We had checked in or we would have left. Attractions in the area are nice. Beautiful homes, Fort Sumpter cruise and carriage rides

Room Tip: Go somewhere else
See more room tips
  • Stayed: July 2016, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank Buckeyesandi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LQ2041, General Manager at La Quinta Inn & Suites Charleston Riverview, responded to this reviewResponded 11 June 2017

Thank you for taking the time to comment on your stay. I sincerely apologize for the odor you encountered in your room. Our goal of providing a clean and fresh lodging experience is very important to us and we seem to have fallen short in this instance. Your comments will be helpful in addressing this for the future. Thank you again for letting us know and we hope to see you again.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review
Reviews (1,112)
Traveller rating
Traveller type
Time of year
Language

55 - 59 of 1,112 reviews

Reviewed 10 June 2017

Booked via La Quinta site and got discount in King suite. Drove 9 hours Checked into hotel at midnight. Went to my room (3 total people) and saw that I had no King Suite but a standard room w/ double beds. I had confirmation for a King Suite. I walked back to the front desk (different building) and I was told that night that the hotel's copy of my reservation said 2 double beds. When I told the staff that I had confirmed a King Suite -- and showed them the e-mail confirmation -- they said there was nothing they could do and I could talk to the manager tomorrow morning. Needless to say, with 3 people and two beds, it was a rough night. I came in the next day and the manager wasn't there and I was told $49.00 was taken off my bill. I found that to be unacceptable. Sleeping on the mattress was like laying on a pile of laundry. The rooms have one of those air conditioners that need all of the attention: loud and obnoxious.

Room Tip: It doesn't matter which room you choose AND confirm. It won't be there when you arrive.
See more room tips
  • Stayed: June 2017, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Thank deerslug
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LQ Customer Car... T, LQ Customer Care at La Quinta Inn & Suites Charleston Riverview, responded to this reviewResponded 10 June 2017

Dear Valued Guest,

Thank you for taking the time to share your review. We apologize for the inconvenience caused to you. The hotel management team will be advised of your review in an effort to improve our operations. We very much appreciate your business and thank you for staying with us.
Sincerely,
Diana

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 June 2017

We were in town for a Memorial Day weekend graduation. We got a room with marina view and enjoyed watching the staff bring the boats in and out of the water. The room was good size, as was the bathroom. The breakfast had some extra items, but the fried eggs were not good. The hotel is a better value when it is not a holiday weekend.

  • Stayed: May 2017, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with La Quinta
Thank Jill S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LQ Customer Car... T, LQ Customer Care at La Quinta Inn & Suites Charleston Riverview, responded to this reviewResponded 17 June 2017

Dear Jill,

Thank you so much for sharing your review and giving us an honest look at the guest experience in our hotel. We are pleased that you had a good stay overall. We will share your feedback with the management team. We very much appreciate your business and thank you for staying with us.
Respectfully,
Diana

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 June 2017

We chose La Quinta for it's pet friendly policy. As an added bonus they had a free breakfast which on one day included egg disks and sausage and on the other day included egg disks and bacon. Excellent!

  • Stayed: June 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with La Quinta
1  Thank C Andrew N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LQ Customer Car... T, LQ Customer Care at La Quinta Inn & Suites Charleston Riverview, responded to this reviewResponded 7 June 2017

Dear C Andrew,
Thanks for submitting a wonderful review of your recent stay. We are delighted that you enjoyed our pet friendly policy and our excellent complimentary breakfast. We look forward to having you as a guest again in the future.
Sincerely,
Bennie

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 June 2017 via mobile

Stayed here for ONE night , before boarding the Carnival Ecstasy . The hotel shuttled us to the boarding point of our cruise and even let us keep our car parked in lot for the 5 days that we were on cruise ,. Very nice place (Picture is of the view in front of Hotel )

Stayed: June 2017, travelled with family
Thank Cgailt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LQ Customer Car... T, LQ Customer Care at La Quinta Inn & Suites Charleston Riverview, responded to this reviewResponded 7 June 2017

Dear Valued Guest,

Thanks for your wonderful review! We truly appreciate your business and hope you will choose La Quinta Inns and Suites in your future travels.
Sincerely,
LQ Customer Care

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Charleston hotels
0.6 km away
Holiday Inn Charleston Riverview
1.2 km away
Comfort Inn Downtown Charleston
4.6 km away
Best Western Charleston Inn
Best Western Charleston Inn
#24 of 61 in Charleston
1,273 reviews
Show Prices
Show Prices
Show Prices
4.5 km away
Sleep Inn Charleston
Sleep Inn Charleston
#41 of 61 in Charleston
260 reviews
1.3 km away
Holiday Inn Express Charleston Downtown - Medical Area
0.3 km away
Residence Inn Charleston Downtown/Riverview
Show Prices
Show Prices
Show Prices

Been to La Quinta Inn & Suites Charleston Riverview? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about La Quinta Inn & Suites Charleston Riverview

Address: 11 Ashley Point Dr, Charleston, SC 29407-7553
Phone Number:
Region: United States > South Carolina > Coastal South Carolina > Charleston
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #54 of 61 Hotels in Charleston
Price Range: $128 - $271 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — La Quinta Inn & Suites Charleston Riverview 2.5*
Number of rooms: 175
Reservation Options:
TripAdvisor is proud to partner with Booking.com and TripOnline SA so you can book your La Quinta Inn & Suites Charleston Riverview reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
La Quinta Inn Charleston Riverview Hotel Charleston
Charleston La Quinta
La Quinta Charleston

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing