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All reviews front desk great hotel indoor pool next morning off the highway south carolina easy access would definitely stay here again accommodations exit downtown
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3 - 8 of 1,207 reviews
Reviewed 10 February 2022

There was miscommunication at the check in that seemed fine first day and was a issue getting called early am the next morning. Website says free breakfast- NO free breakfast. There is breakfast to purchase, but it’s not free. The ac/ heater continuously turn off n on itself. The bed was great, staff was nice. We had to inform daily if we wanted our room clean so if u didn’t. Each day we had to request towels, tea, coffee, sugar and request to pick up our towels and garbage. It was annoying after a long day of Army Functions. We shouldn’t of had to worry about any of that. The one day we didn’t request is the one day they cleaned it without having to ask. I didn’t appreciate walking in room and not knowing someone would be in it without us knowing ahead of time. The location was convenient 10 min from the Army Base. Would I stay here again.. No, but I won’t have to my son graduated and shipped out. Definitely wasn’t the Great star hotel that I expected.

Date of stay: January 2022
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Review collected in partnership with Hilton Garden Inn
1  Thank yvetteq731
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 9 January 2022

This hotel is clean and well kept. The staff is friendly and helpful. The food service is great and not over-priced. The location is right off the highway and easy to find.We will definitely choose this hotel again.

Date of stay: January 2022
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Review collected in partnership with Hilton Garden Inn
Thank Madge B
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 5 January 2022

Hotel was located in a quiet location and provided nice accomodations. The staff was pleasant. Front desk staff was attentive and acted quickly to a minor issues that I had. It was a short stay, but I would stat at this Hilton Garden Inn again if the need arises.

Date of stay: January 2022
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Review collected in partnership with Hilton Garden Inn
Thank biancadavis208
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 24 December 2021

Prompt, fast and very friendly check in. She gave you all the information you needed to have a comfortable stay. Nice spacious and clean rooms with clean bathrooms. I would definitely be back again.
Rooms.

Date of stay: December 2021
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Review collected in partnership with Hilton Garden Inn
Thank Serenitypassion1
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 14 December 2021

All amenities are shut down here. No pool, fitness center, etc. the fact that we don’t have everything opened right now is mind blowing. Especially if you can have 100% capacity. The rates stay the same but I get less for my money!

Date of stay: December 2021
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Review collected in partnership with Hilton Garden Inn
Thank justaguy2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Ashish Desai, General Manager at Hilton Garden Inn Columbia / Northeast, responded to this reviewResponded 18 December 2021

Dear justaguy2021

Please do not present false information the other travelers through such wrongful reviews. Pool is the only amenity closed at the hotel and it is noted on our website as well as numerous sign throughout hotel for months now. Despite of that we allow all guests to cancel their reservation for free due to any reason even at the time of check-in. Not just this hotel but many locations are effected with labor shortages and massive revenue deficit, having one night sellout at good rate doesn't float the hotel unfortunately. We are doing the best we can and if that is not good enough for some we can respect the opinion but not false information.

Our hot cooked to order breakfast is open 7 days week as well as our dinner and bar available Mon-Fri. Fitness center available 24x7 and business center services are available through our Front Desk. Our staff is always ready to assist those to come and talk to us; and we'll do the best we can within reason for all of our guests.

We wish you safe travels this Holiday Season!

Ashish Desai., GM

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