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Reviews (399)
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Reviewed 3 February 2018

Room was nice. They tried updating it a bit that I could tell but it was clean. Wasn't what I requested but that was Expedia's fault & mine for not re-checking the itinerary. They were willing to put me up in another hotel but we had traveled a long way & gotten there late so we made due. Felt safe there & it was quiet. Walked down the hall to our room & heard a dog bark. Hotel is pet friendly & non-smoking. Couldn't help to think maybe a dog, at some point, may have slept in that bed. Don't know exactly how that works. I'm not an animal lover like that. Full excellent breakfast! Had a dog in the breakfast area (not an assistance dog). I'm not an animal lover like that. Friendly & polite staff.

Room Tip: There are lots of nice hotels within walking distance that are probably less expensive.
  • Stayed: February 2018, travelled with family
    • Location
    • Cleanliness
    • Service
Thank brenda c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marquita P, Manager at Residence Inn Florence, responded to this reviewResponded 5 February 2018

Thank you for your review. We take pride in our hotel and our guest. There is a separate section for guest with four legged friends to eat breakfast. They should not be in the serving area or in the dining area near it. We also strip the beds of all linen and replace them with clean linen. I am glad that you found our staff to be friendly as well. We look forward to seeing you again in the near future when your travels bring you back to Florence. Safe travels!

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Reviewed 31 January 2018

Stopped on the way south on 95. Very close to the exit. Clean, comfortable and affordable. Many restaurants near the hotel. Nice having breakfast included, which allowed for an early start in the morning.

  • Stayed: January 2018, travelled as a couple
    • Value
    • Location
    • Service
Thank Honey1952
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marquita P, Manager at Residence Inn Florence, responded to this reviewResponded 2 February 2018

Thank you so much for the review. I am delighted that you enjoyed your time at our property. We look forward to seeing you again whenever your travels bring you back to the Florence area.

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Reviewed 27 January 2018

The room we stayed in at this hotel looks like it has been recently updated. It was tastefully decorated and offered a full kitchen. The beds were very comfortable, with nice pillows and bedding. We were greeted in a very friendly manner and experienced a quick smooth check-in.

The location was very close to several nice, moderately priced restaurants, so we were able to have a nice dinner at the end of a long day's drive.

We would definitely stay here again if we were in the area.

  • Stayed: January 2018, travelled with family
    • Location
    • Rooms
    • Service
Thank 586christiw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marquita P, Manager at Residence Inn Florence, responded to this reviewResponded 29 January 2018

Thank you for your kind words. We are thrilled that you love the renovated rooms just as we enjoyed the process. We look forward to seeing you in the near future. Safe travels!!!

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Reviewed 19 January 2018 via mobile

Stopped here on our way to Florida. Have to say I was very impressed with the inn. Marriott is well represented in the area. The room was very well appointed, clean and comfortable. The park next door was a real treat and a fitting tribute to our armed services. The staff was very nice and polite and the breakfast was terrific. No cardboard plates in this place. Lol The women who worked the breakfast were fantastic. The plates clean as a whistle. Was so impressed that I may go for a Marriott Rewards Card. Will look for Residence
inn when we travel. Full size refrigerator was a bonus because we travel with food and drinks.

Stayed: January 2018, travelled as a couple
Thank Jlundy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Renee' L, General Manager at Residence Inn Florence, responded to this reviewResponded 21 January 2018

We are so happy that you stayed with us at the Residence Inn by Marriott in Florence and that you had a wonderful stay!! We hope to see you whenever you are travels take you through Florence, SC.

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Reviewed 15 January 2018

Got stuck on 95 in a snow storm and this hotel was the perfect haven for the night. Pet friendly, great breakfast, fireplaces in the rooms, plenty of parking, and super friendly staff. We were lucky to get such an amazing place to stay and get off the road for the night.

Room Tip: Great for pets
  • Stayed: January 2018, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Thank Ryann H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marquita P, Manager at Residence Inn Florence, responded to this reviewResponded 17 January 2018

Ryann-
Thank you so much for your kind words! We look forward to seeing you again whenever your travels bring you back to the Florence area. Safe travels!!

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