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“AWFUL CUSTOMER SERVICE . HOST SHOULD BE FIRED !!!!”

Pier House at Second Avenue Pier
Ranked #92 of 905 Restaurants in Myrtle Beach
Certificate of Excellence
Price range: US$0 - US$26
Dining options: Breakfast, After-hours, Reservations
Restaurant details
Dining options: Breakfast, After-hours, Reservations
Reviewed 13 August 2017 via mobile

HOST NEEDS TO BE FIRED IMMEDIATELY
AS HE HAS NO SENSE OF CUSTOMER SERVICE.
We walked in at 1045 am .as soon as we stepped one foot in , we were Yelled at the breakfast Is over . We wanted to see what other choices we can have at this hour but again , the host was yelling at us that they closed between 11-1130 Am .
The person behind the front desk represent
The business . They should interview them very carefully because with this host , they will lose a lot of customers .
I would not spend a dollar there .

1  Thank Gila M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviews (452)
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23 - 27 of 452 reviews

Reviewed 13 August 2017

Awesome breakfasts,
Awesome fireworks.
Nice area upstairs to have a drink and sit outside over the pier.
Staff in both restaurants are wonderful.

1  Thank Judy G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 August 2017 via mobile

We are in Myrtle Beach for a family vacation and this place had 4.2 stars and came highly recommended. There are 8 of us in our party including 2 teenagers. When we were looking at the menu the waiter explained to us that the shrimp and grits were made with a coffee base and were not like normal shrimp and grits. My brother tried it anyways and said it was the worst thing he as ever tried. WE all took a sample of it and agreed that this as absolutely horrible.

I ordered the Grouper with grits and it was as bland as it could get. No flavor just fish and grits. For this to be a $25 plate you would think it would pack a punch or at least be somewhat edible. Well it was not.

The boys ordered the fried shrimp and grouper and shrimp and crab. BLAH sums up their dish as well. You cant really mess up fried food but it was just ok.

The only thing that we could say was decent about this place was the hush puppies and our waiter. We had great service but the food was far from great.

If you are visiting from out of town I would not recommend this place at all. Our bill was $188 and not worth it!!! Save your taste buds for something else because this place does not deserve 4 stars!

Thank Jessica S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 August 2017

In my opinion this is one of the hidden gems of Myrtle Beach. A beautiful dining room with full glass windows to watch the ocean and see the beautiful views. All dishes were cooked to perfection and our server was very friendly and helpful. Save room for dessert too as they were beautifully prepared.

    • Value
    • Service
    • Food
Thank Paul L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 August 2017

This restaurant has the best view sitting over the ocean. Good atmosphere. Food and drinks are great

    • Value
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Thank Donald V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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