We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Don't buy a timeshare at Westgate Myrtle Beach”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Westgate Myrtle Beach Oceanfront Resort
Ranked #73 of 209 Hotels in Myrtle Beach
Reviewed 24 July 2011

Being called an owner doesn't mean anything special at Westgate. Brand new building, broken plumbing, missing 17th floor button on elevator and most importantly the service given to the "owners" suck. We arrived on our checkin date and was told there were no rooms in the new tower where we purchased a unit. We were put in older units for the night and when we were moved, we had to pretty much demand help with moving all of our belongings. They were going to give us carts and leave it to us. If we were at a hotel and had to change rooms, we would have been assisted by bellmen with carts. I expect more having to pay all year for one week and then getting here and being basically treated like a nobody. But those whom they invite to tour the property are treated very well. And most have no intention of buying anything. Its fairly obvious. They're getting a free weekend just to spend an hour to walk around for a tour. The owners are not getting the services promised, but its like screw you, we're going to find new prospective owners. DON'T BUY AT WESTGATE. Unless you don't care about being treated like an owner and just want a place to stay. A POOR investment. We will do our best to sell our timeshare. Dissapointing!

  • Stayed: July 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
13  Thank nren0428
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WGMB, General Manager at Westgate Myrtle Beach Oceanfront Resort, responded to this reviewResponded 21 September 2011

Thank you for your comments regarding your recent stay. We hope to serve you again soon to show we do care very much about every experience an owner has with us, and look forward to proving to you that our standards and ability are by far greater than your previous stay. We look forward to welcoming you back to your home away from home very soon.

Sincerely,

General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review
Reviews (1,681)
Traveller rating
Traveller type
Time of year
Language

1,452 - 1,456 of 1,683 reviews

Reviewed 22 July 2011

We just spent a week at Westgate. I was scared at first from reviews I read. We stayed in the North Tower and the villa was wonderful. The had fun things for the kids to do. We will be staying there again. Thanks Westgate! I will also like to thank the staff, they were GREAT!

  • Stayed: July 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank tjtc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WGMB, General Manager at Westgate Myrtle Beach Oceanfront Resort, responded to this reviewResponded 10 September 2011

Thank you for the great review and we are glad you appreciated all the amenities we offer. There is nothing more rewarding than being told how much you enjoyed your stay. We thank you for the kind words and look forward to your future visits!

Sincerely, The General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 July 2011

Loved the private pool and right on the beach! Was able to walk to the boardwalk and enjoy it! Very nice! For families, this would be great because it's right across the street from a little amusement park. Rides for all ages, I rode the roller coaster and had a blast! Food was good too! Staff did everything to make the stay pleasant. Cory at the front desk took care of getting cabs, booking gambling cruise and tried to get a room next to the friends we met there. Extremely accomodating! The room was unvbelievable. Had a separate living area from the bedroom that overlooked the ocean! Complete with kitchen too! Bed was very comfortable, I usually have trouble sleeping the first few nights, not here, out every evening! Resort was continuously kept clean.

  • Stayed: July 2011, travelled with friends
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
2  Thank tfancelli
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WGMB, General Manager at Westgate Myrtle Beach Oceanfront Resort, responded to this reviewResponded 13 September 2011

Thank you so much for taking the time to let us know how much you enjoyed your stay and that you loved the pools and being right on the beach! Thank you for mentioning the staff did everything to make your stay pleasant, and that Cory at the front desk took such good care of you by being "extremely accommodating"!

So happy to hear you say "The room was unbelievable" and that the "Resort was continuously kept clean".

Sounds like your family really knows how to take advantage of your vacation time and we are so pleased that we were able to help make your vacation is positive and memorable experience. We can't wait to welcome you home once again soon!


Sincerely,
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 July 2011

we had a very nice hotel room, we were able to be upgraded without a request. Just randomly selected and it was very nice. The room was excellent and very clean. Everything worked properly. We had a beautiful view of the ocean and the side view you could also see the street and activities. I loved the private balcony. The bed was very comfortable. All personnell was very helpful. We asked for an additional night and that was easily arranged at the same price. I like that we had a discount for being a neighboring state resident too.

  • Stayed: July 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
2  Thank twillanp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WGMB, General Manager at Westgate Myrtle Beach Oceanfront Resort, responded to this reviewResponded 10 September 2011

Thank you for the great review! Sounds like we really hit it out of the park for you and your family. We're thrilled that you enjoyed yourselves and had such a great vacation. There is nothing more rewarding than being told how much you enjoyed your stay. We thank you for the kind words and look forward to your future visits!

Sincerely, The General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 July 2011

Worst Hotel we've EVER stayed at. We were considering doing a timeshare so we decided to go ahead and book 5 nights at Westgate. 1st day---We had bags of clothes, cooler, food, etc and we asked if we could use a cart to carry everything into the room...and they told us "oh you have to be an owner" to use the cart...so we had to carry 3 bags, a cooler, bags of food up to the room ourselves. After paying our hotel room online...it said online that included everything...well as we got there they said its a new "mandatory" thing where they had to charge a 39 dollar occupancy tax additional to the bill. (other people who stayed there said they didn't have to pay that)...Also since we were not "owners" of the timeshare yet we were put in one of the most disgusting rooms ever facing towards family kingdom...you would think for 400 for 5 nights you would get a decent room.. 1st thing we saw about the room is black hair on the bathroom floor which was disgusting. The fridge did not work at all and the bed reeked of cheap cologne. We tried to overlook all this and begged for another room but they kept saying "they were full" and i know for a fact they had empty rooms left. 2nd night we were there....I have to take pain medication for my back and we left to go to the beach and I counted 23 pills before leaving for the beach and when I got back from the beach 9 pills were missing!! We called to complain through front desk and nobody got back to us...well a manager finally got back to us by almost the end of the week and said "oh well we could not figure out who may have taken them as our card reader isn't working" so NOBODY got fired or written up for this and my pain medication was STOLEN. Disgusted..we had to go to the timeshare presentation. We told the person up front that we were not purchasing a timeshare b/c of our experience and they kept saying "oh but the condo is different, blah blah blah" Oh by the way NONE of the icemakers worked we had to go to the bar to get ice. So all in all if you're not an "owner" you get treated like crap..and we had our check in hand ready to purchase a timeshare but after an experience like this we def. decided not to purchase...we will purchase a timeshare elsewhere with a different hotel. We were highly intrested but they had ruined it for us...Also the maids STEAL!! Hide your pills and valuables!! BEWARE!

Room Tip: Become an owner
See more room tips
  • Stayed: July 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
6  Thank HollisterChick42
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WGMB, General Manager at Westgate Myrtle Beach Oceanfront Resort, responded to this reviewResponded 10 September 2011

We take security very seriously and we investigated the claims and allegations of the above and found no evidence what so ever to substantiate such claims. We understand that you wanted an upgrade to oceanfront and would have been happy to accommodate had we had the availability. There are no hidden fees and all charges that you were presented were clearly marked on your confirmation and paperwork provided prior to your arrival and at the time of your reservation.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Myrtle Beach hotels
4.0 km away
The Patricia Grand, Oceana Resorts
1.2 km away
Bay View on the Boardwalk
Bay View on the Boardwalk
#38 of 209 in Myrtle Beach
2,276 reviews
3.7 km away
DoubleTree Resort by Hilton Myrtle Beach Oceanfront
Show Prices
Show Prices
Show Prices
3.7 km away
Carolinian Beach Resort
Carolinian Beach Resort
#69 of 209 in Myrtle Beach
2,363 reviews
9.6 km away
Long Bay Resort
Long Bay Resort
#33 of 209 in Myrtle Beach
2,650 reviews
1.3 km away
Hampton Inn & Suites Myrtle Beach/Oceanfront
Show Prices
Show Prices
Show Prices

Been to Westgate Myrtle Beach Oceanfront Resort? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Westgate Myrtle Beach Oceanfront Resort

Address: 415 S Ocean Blvd, Myrtle Beach, SC 29577-4053 (Formerly Holiday Inn)
Region: United States > South Carolina > Coastal South Carolina > Myrtle Beach
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#25 Top resorts Hotel in Myrtle Beach
#36 Business Hotel in Myrtle Beach
#52 On the Beach Hotel in Myrtle Beach
Price Range: $112 - $354 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Westgate Myrtle Beach Oceanfront Resort 3.5*
Number of rooms: 364
Official Description (provided by the hotel):
Spectacular Oceanfront Vacation Getaway Enjoy an amazing vacation with the entire family on the white-sand beaches of the Grand Strand at the beautiful Westgate Myrtle Beach Oceanfront Resort, which lies in the heart of the bustling coastal resort of Myrtle Beach. Located across the street from Family Kingdom Amusement Park and just 2.5 miles from the bustling Broadway at the Beach venue. Each of the resort's spacious, beautifully decorated villas features a fully equipped kitchen or kitchenette, sleeper sofa and furnished balcony. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com and HotelQuickly so you can book your Westgate Myrtle Beach Oceanfront Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Westgate Myrtle Beach Oceanfront Hotel Myrtle Beach
Holiday Inn Myrtle Beach

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing