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Embassy Suites by Hilton North Charleston - Airport/Hotel & Convention
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Reviews (1,364)
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All reviewsmade to order omeletsomelet stationevening receptionpretzelshummusconference centerperforming arts centercorner roomcomplimentary breakfastoutlet mallmanagers receptiona hilton honors memberbusiness tripexcellent staybreakfast barindoor poolfamily reunion
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19 - 24 of 1,364 reviews
Reviewed 4 weeks ago

We stayed to watch the eclipse. We were able to take our small dog. The room was very clean and the bed was comfy. Evening cocktails were a nice bonus. I would defiantly stay again. Staff was also great. Also the cooked to order breakfast is great. Excellent hotel.

Stayed: August 2017
Thank jeraldburns
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Robert H, General Manager at Embassy Suites by Hilton North Charleston - Airport/Hotel & Convention, responded to this reviewResponded 3 weeks ago

Thank you for sharing your experience and providing others with feedback. We are delighted to hear you enjoyed your stay with us and the location was convenient for your needs. We appreciate you choosing to stay here with us

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago

The best part of the hotel is the atrium which is standard for embassy. Rooms are dated but pretty clean. Food at evening reception was stale. Room service was good and waitress was friendly. Internet was slow. Overall just average. Didn’t think it was worth the room price.

  • Stayed: May 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels
Thank Margaret G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Robert H, General Manager at Embassy Suites by Hilton North Charleston - Airport/Hotel & Convention, responded to this reviewResponded 4 weeks ago

Thank you for your comments from your recent stay, I want to apologize for the issues you encountered during your stay.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago

Excellent hotel. Saw a show at the Performing Arts Center. The hotel is connected so I didn't have to drive. The hotel is also very close to the Tanger Outlets and many area restaurants. I highly recommend the Embassy Suites.

  • Stayed: May 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels
Thank Anthony S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Robert H, General Manager at Embassy Suites by Hilton North Charleston - Airport/Hotel & Convention, responded to this reviewResponded 4 weeks ago

Thank you for sharing your experience at the Embassy Suites N. Charleston. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 May 2018

This hotel is very conveniently located but is very old and in need of renovation and upgrades. The rates are way too high for the value. The food service is slow and terrible quality and always understaffed. The room was dirty and smaller bad. Very disappointing for Hilton.

  • Stayed: May 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels
Thank brittscheliga
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Robert H, General Manager at Embassy Suites by Hilton North Charleston - Airport/Hotel & Convention, responded to this reviewResponded 9 May 2018

Thank you for your comments from your recent stay, I want to apologize for the issues you encountered during your stay.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 May 2018

Custom made to order breakfast was an omelette bar. No variety on food selection day-to-day, although the fried apples as a pancake/french toast topping disappeared mid-week. House keeping left an exterior window open. Weekend parking sucked because Coliseum event attendees over-ran the hotel lot, leaving those of us who paid for the parking scrambling. Lots of loud late night noise from the central atrium/restaurant area throughout week. Staff thoroughly friendly and nice, accommodations are clean and inviting. Did not get to use pool/fitness area - chose close beaches instead!!

  • Stayed: May 2018, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels
Thank camspaugh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Robert H, General Manager at Embassy Suites by Hilton North Charleston - Airport/Hotel & Convention, responded to this reviewResponded 4 weeks ago

Thank you for sharing your experience at the Embassy Suites N. Charleston. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. I apologize for the areas we were lacking and will work hard on improving them.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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