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Holiday Inn Express and Suites Charleston Airport and Convention Center
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Reviews (523)
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398
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All reviewsshuttle driverpancake makerfront deskhi expresspool and hot tubcinnamon rollswould highly recommend this hotelbiscuits and gravyking suitebreakfast barthe entire staffconvention centerfree breakfasttanger outletwonderful stayroom was largesouthern hospitality
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3 - 8 of 523 reviews
Reviewed 16 May 2018 via mobile

Last minute reservation. Front desk associate Tamika was quick and friendly. Breakfast was great. Pam the shuttle driver is fun and a great driver. I recommend this hotel and the awesome shuttle service. Ask for Pam :)

Stayed: May 2018, travelled solo
1  Thank gcalde2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JaQuelle G, Front Office Manager at Holiday Inn Express and Suites Charleston Airport and Convention Center, responded to this reviewResponded 4 weeks ago

Dear gcalde2,
Thank you for taking the time to share your experience with us. It is such a pleasure to see our staff was able to provide the best service during your time here. Ms. Tamikia and Ms. Pam really go over and beyond to make sure our guests are shown the definition of Southern Hospitality, rest assured I will share this review with them. I know they will greatly appreciate it. Again, I thank you and hope to see you on your next trip to Charleston.

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Reviewed 16 May 2018 via mobile

The hotel is great, clean and modern and close proximity to the airport. The internet is strong and capable of streaming TV shows. The offer excellent shuttle service that will take you anywhere within 5 miles 24/7. Pam was excellent and made the shuttle drives enjoyable! 5 star service.

Stayed: May 2018, travelled on business
1  Thank naplessantimar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JaQuelle G, Front Office Manager at Holiday Inn Express and Suites Charleston Airport and Convention Center, responded to this reviewResponded 4 weeks ago

Thank you naplessantimar for your feedback on your time here at Holiday Inn Express and Suites. I am glad that we were able to accommodate you during your time in Charleston. Our Hotel is second to none with 24/7 shuttle service that no only goes to the Airport but in a five mile radius of the hotel where there are endless choices of restaurants and the phenomenal Tanger Outlets for a great shopping experience. I will be sharing this with our lovely shuttle driver Ms. Pam. She really knows how to make a great impression in making sure our guests have the best experience while staying with us.
Again, thank you for choosing to stay with us and we all look forward to your next stay in Charleston!

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Reviewed 13 May 2018

We were not here long, but it was impressive. Large rooms with two beds, nice bathroom and shower. We arrived late and had to leave early in the morning, but it was still very good. Did get breakfast and one person was urgently filling all of the trays to keep up with demand - it was truly inspiring on a Saturday morning. I would recommend this hotel - close to the airport too.

  • Stayed: April 2018, travelled with friends
    • Value
    • Cleanliness
    • Service
Thank Chicagoehc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JaQuelle G, Front Office Manager at Holiday Inn Express and Suites Charleston Airport and Convention Center, responded to this reviewResponded 4 weeks ago

Thank you Chicagoehc for your review of The Holiday Inn Express and Suites Charleston Airport and Convention Center.
I am so glad to see our Hotel meet your expectations. Our staff really goes over and beyond to make our guests travels as easy as possible. I will be sure to share this with our breakfast team as they take great care in making sure the most important meal of the day is prepared for our guests adventures in Charleston. We thank you for your recommendations and do hope you have to opportunity to visit us soon, hopefully for a longer stay!
If we can be of further assistance please feel free to contact us directly at 843-554-2100.

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Reviewed 10 May 2018 via mobile

Comfortable room and beds with a great free breakfast. That being said it is the staff that makes this a home away from home. They go above and beyond to be sure you have all you require. Saline pool and hot tub with exercise room.

Stayed: May 2018, travelled with family
Thank 1Dolores1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JaQuelle G, Front Office Manager at Holiday Inn Express and Suites Charleston Airport and Convention Center, responded to this reviewResponded 10 May 2018

Dear 1Dolores1,
Your review of your recent stay with us was such a pleasure to read. I am so glad to know that you enjoyed your stay with us. Our staff really goes over and beyond to provide the best service to all guests in a clean and friendly hotel. I will definitely be sharing this review with our entire staff. On behalf of our team we do hope you visit us on your next adventure to Charleston.

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Reviewed 10 May 2018 via mobile

This was a great place to stay for our son’s baseball tournament. We were allowed to check in early which was awesome due to the way our games were scheduled. All of the staff were super nice and helpful. Enjoyed a great breakfast before heading out. Julia in the restaurant area was a joy and very attentive. I will definitely stay here again!

Stayed: May 2018, travelled with family
Thank Murdock32
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JaQuelle G, Front Office Manager at Holiday Inn Express and Suites Charleston Airport and Convention Center, responded to this reviewResponded 4 weeks ago

Dear Murdock32,
I would like to thank you for taking the time to provide feedback on your stay at Holiday Inn Express and Suites Charleston Airport and Convention Center. It is a pleasure to see how well our staff was able to accommodate you and your family during such a busy time for you all. Our entire team pulls together to make our guests feel right at home and for your stay to be as easy as possible. I thank you for your kind words about our breakfast team and I will be sure to share this with our staff. I do hope you all visit us again on your next adventure to Charleston.

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