We believe that the resort was recently sold to Wyndham. We arrived completely exhausted and in need of rest and peace. We were warmly greeted by Plantation Resort staff and completed our check in, but were directed to another agent for our room assignment. We were told that if we attended a Wyndham 90 presentation, we would qualify for free gifts, and by the time the presentation was over, our room would be ready. We foolishly chose to attend the presentation. WHAT A MISTAKE! Although we were promised a low key sales pitch, the salesperson who greeted us was non-stop high energy chatter. We endured over an hour of this performance before I finally announced that I had had enough and walked out leaving my spouse to deal with him. PLANTATION RESORT WAS BEAUTIFUL AND A WONDERFUL RESPITE FROM OUR EVERYDAY LIFE! Our experience with the Wyndham staff nearly ruined our experience, but we refused to allow it to.

DO NOT BUY THE SAMPLER VACATION PROGRAM!!!
3 years ago we had such a great family vacation here at Plantation Resorts with our 5 years old that even though the villa we stayed in was VERY OUTDATED we fell for the sales pitch and bought a "SAMPLER PROGRAM" to return for another week. The package was even more tempting because it included an additional 7 days in the Caribbean. BUT what the crafty salesman did NOT inform us of (even though he acknowledged that we were at this resort and Myrtle Beach MAINLY FOR OUR SON), was that the SUMMER MONTHS when we could bring our son (JUNE-AUGUST) were completely BLACKED OUT. So for us to actually return and enjoy the package that we paid $1,595 for we'd have to take our son OUT OF SCHOOL during the other available months to be able to enjoy the whole week. WHAT A WASTE OF MONEY!!! When i asked if i could get a REFUND i was simply told, "No, because just like buying a new car, you can't get refunded because you don't like it afterwards". And when i asked what fee i could pay to use one of the SUMMER weeks i was told $900, holy cow!!! I could book a week on TripAdvisor for that same amount.

The Plsntstion Resort was an outstanding place to stay. The amenities and the customer service was top shelf and we especially enjoyed the shuttle service within the complex. The beaches are very well maintained and the pool area by the towers is well maintained and clean.