We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Best Western Ramkota Hotel
Nearby Hotels
Cambria Hotel & Suites Rapid City(Rapid City)(Great Value!)
US$169
US$144
CambriaHotels
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
GrandStay Residential Suites Hotel Rapid City(Rapid City)(Great Value!)
US$179
GrandStay
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
Quality Inn & Suites(Rapid City)(Great Value!)
US$110
Booking.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
US$169
ComfortSuites
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
Holiday Inn Rapid City - Rushmore Plaza(Rapid City)(Great Value!)
US$196
US$182
HolidayInn.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
Howard Johnson Rapid City(Rapid City)(Great Value!)
US$109
Expedia.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
Sleep Inn & Suites(Rapid City)(Great Value!)
US$109
Expedia.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
Whispering Winds Cottages(Rapid City)(Great Value!)
US$149
Booking.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
Big Sky Lodge(Rapid City)(Great Value!)
US$99
Booking.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
Reviews (884)
Filter reviews
884 results
Traveller rating
269
256
190
98
71
Traveller type
Time of year
LanguageAll languages
More languages
269
256
190
98
71
Show reviews that mention
All reviewswater parkwestern hotelsminerva's restaurantlarge hotelattached restauranton site restaurantindoor waterparkgas stationblack hillsrushmore mallhot tubbeds were very comfortableeasy accessroad tripslidesconferencefreeway
Filter
Updating list...
790 - 795 of 884 reviews
Reviewed 9 September 2011

A nice Best Western and nice staff while checking in too. The Restaurant/Lounge/Internet was our reason for moving over from the Ramada Inn. The lounge is a local hot spot as well as the Steakhouse restaurant.
The room was comfortable and complete with all the amenities but you do have to request a microwave and fridge if you want them.
The hotel has a waterpark, liquor store and gift shop as well. Very comfortable, accomodating Value in that area. I would stay again without hesitation.

  • Stayed: June 2011, travelled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank cliffsiler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kate P, Manager at Best Western Ramkota Hotel, responded to this reviewResponded 15 September 2011

Thank you so much for the comments about your experience at the BW Ramkota Hotel. We're really grateful for your business and hope to see you again!

Best Regards,

Kate Pierce
Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 September 2011

We had a great 4 night stay. Bed very comfy. Location is great! And they have a great restaurant in hotel. The staff is outstanding.

  • Stayed: September 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
1  Thank ladydi81249
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kate P, Manager at Best Western Ramkota Hotel, responded to this reviewResponded 15 September 2011

Thank you so much for your comments about your experience at the BW Ramkota Hotel. We're really grateful for your business and hope to see you again soon!

Best Regards,

Kate Pierce
Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 August 2011

Great place to stay if you just need a room for the night. The hotel is sprawling, so prepare to walk around a bit to get to your room. Room was pretty clean.

  • Stayed: August 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Thank michael p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KathyMcCoy, Front Office Manager at Best Western Ramkota Hotel, responded to this reviewResponded 16 August 2011

Thank you so much for your comments. We appreciate your business and hope to earn your loyalty in the future.

Sincerely,

Kathy McCoy
Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 August 2011

Spent 6 nights and upgraded to a suite which was nice except.... No dishes, glasses, or utensils in the mini kitchen and a real hassle to get some. Even the general manager was unapologetic as she informed me that "we don't provide such because people don't ask". Well based other reviews, indeed we do ask. Besides that there Areca few morevthings that you may not like. 1). The workout room air conditioning had been broken " for a while" so it was over 90 degrees. 2) The pool had limited hours even though it was remotevfrom rooms and had no lifeguard and was secure. 3) the hotel is all spread out so if you have any health limitations around walking do not stay here! 4). The banquet food was abomidable!!! Worst I have ever had and totally overpriced!!! Do not recommend using this hotel fit business meetings.
On the positive side the hotel restaurant -Minerva- was good and the slides in the water park were fun even for a fifty something. There's wifi that's spotty but nice to have. Suites were a nice layout but no balcony and far away from the lobby and restaurant. Maid service very good. Two flat screen tvs in suite room.
Bottom line...Would suggest looking into the radisson right downtown as an alternative.

Room Tip: No elevators and spread out so choose carefully. Suites are comfy but no balcony.
  • Stayed: July 2011, travelled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Thank bethpjefferson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KathyMcCoy, Front Office Manager at Best Western Ramkota Hotel, responded to this reviewResponded 4 August 2011

Thank you for your comments; hearing directly from our guests is the best way to measure our success, and areas of opportunity for growth.

I am very sorry we did not live up to either one of our standards, your comments will be shared with staff and corrective action steps will be taken.

We hope to have the opportunity to serve you again.

Respectfully,

Kathy McCoy
Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 July 2011

Good location near freeway, shopping and dining. Nice and spacious lobby. Friendly check-in staff. This hotel has a large number of rooms (completely full during our visit) which are spread out over a large space, but you can reach all rooms and lobby area by interior hallway walking. Our 2-queen room was large and quiet. Hotel had a 3-computer business center, but on our visit, people from tour buses monopolized it much of the time. The fitness center is large and contains a good variety of equipment. The hotel has a very large regular pool, in addition to a smaller pool area containing 2 full-size waterslides and some smaller ones for kids. The full-size slides were dark inside and very fast. Even with a full hotel, there was not any waiting in the evening we were there. We would stay at this hotel again.

  • Stayed: July 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Thank ClarkCreek
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KathyMcCoy, Front Office Manager at Best Western Ramkota Hotel, responded to this reviewResponded 29 July 2011

Thank you so much for the comments about your experience at the BW Ramkota Hotel. We're really grateful for your business and hope to see you again!

Best Regards,

Kathy McCoy
Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews