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Rodeway Inn
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Reviews (29)
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4 - 9 of 29 reviews
Reviewed 11 September 2016 via mobile

The bed had pubic hair all in it the head board had baby oil all over it with hand prints on it and the hotel lobby stunk of Indian spice bad the room overall was just nasty on top of that they over charged me

Stayed: September 2016, travelled on business
Thank Pettigrew38
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rodewayinndandridge, Webmaster at Rodeway Inn, responded to this reviewResponded 19 May 2017

Dear Guest,

Thank you for the review. I’m terribly sorry we failed to meet your expectations. We take pride in the cleanliness of our hotel and in the overall experience we provide to guests. I sincerely apologize that we let you down and assure you that action has already been taken to make things better for the future. I hope you will visit again and see that we’re better than ever and continue to improve every day.

Sincerely,
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 August 2016

These people are racist! I was charged extra simply because my employee had to wait in the parking lot for me for a few minutes to pick him up. Outrageous! We will never use this place again. My company & myself have used many hotels but I have never experienced anything quite like this before. The hotel staff are extremely rude! Shame, shame, shame!

  • Stayed: August 2016, travelled on business
    • Sleep Quality
    • Rooms
    • Service
1  Thank kaneatha
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rodewayinndandridge, Webmaster at Rodeway Inn, responded to this reviewResponded 19 May 2017

Dear Guest,

Thank you for commenting. I don’t completely understand the nature of your complaint, and you raise serious issues without a full explanation. We take pride in running a clean, comfortable, friendly and hospitable hotel for many kinds of guests. For whatever ways we let you down, I sincerely apologize. It was not our intention to offend or anger you in any way.

Sincerely,
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 August 2016 via mobile

For a one night sleep over it was OK. Close to restaurants, gas. Beds could use an upgrade hard mattresses. Bathroom light flickered all night.
Check in was nice very polite staff. Originally booked into third floor but was changed to first floor. Breakfast limited more of donuts and bagels.

Stayed: August 2016, travelled with family
Thank Tina Rae C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rodewayinndandridge, Webmaster at Rodeway Inn, responded to this reviewResponded 19 May 2017

Dear Guest,

Thanks for your comments about our convenient hotel here in Dandridge. I’m pleased that you had a generally good experience with us, but I’m very concerned that we didn’t live up to your standards or expectations. I’m sorry the bed and the breakfast didn’t meet your needs. We take great pride in our hotel, and I hope that shows. We’re also always working to get better as well. I hope you will give us another chance and see that we’re doing what we can to improve and enhance the guest experience.

Sincerely,
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 May 2016

This was a wonderful stay. I was here for a tournament and they were very busy, yet still managed to remain in great spirits. The room was lovely and the price was even better!
The girls at the desk (one very young and one in her 30s maybe), were very warm and welcoming and answered all our questions.

Stayed: May 2016
Thank wlamb67
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rodewayinndandridge, Webmaster at Rodeway Inn, responded to this reviewResponded 19 May 2017

Dear Guest,

Thanks for commenting. Your kind words are much appreciated. I’m so pleased that you found us to be the right place to stay and that we met your needs. We take real pride in this hotel and in serving our guests, and I’m happy that you had such a pleasant stay with us. We look forward to having you with us again very soon.

Sincerely,
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 May 2016

I am a truck driver and they had a lot of parking so that's great. The rooms are better than you would expect from the prices. They have guest laundry which was great for me. The staff was nice. breakfast was good. folgers coffee in the lobby at breakfast, which was a nice change from the generic of other hotels.

Stayed: May 2016
Thank csummers1314
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rodewayinndandridge, Webmaster at Rodeway Inn, responded to this reviewResponded 19 May 2017

Dear Guest,

Thanks for staying with us here in Dandridge. I’m very glad that our hotel impressed you in so many ways. We think the coffee’s great too! We focus on offering a guest experience that will satisfy a wide range of travelers. When you’re in the area again, I hope you will make us your first choice. We’ll be here when you need us with another great stay that you’re sure to like – and plenty of parking.

Sincerely,
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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