The whole hotel was tired looking. The bathtub floor was discolored. Sink and bathroom areas were very small. The mattress was hard. The personnel were not particularly friendly. No receipt was left under the door.More
- Free Wifi
- Free Parking
The whole hotel was tired looking. The bathtub floor was discolored. Sink and bathroom areas were very small. The mattress was hard. The personnel were not particularly friendly. No receipt was left under the door.MoreShow less
Good Morning Barbt989:
Thank you for taking the time to post a review of your stay at our Inn. I do apologize for the issues you encountered. I will have those addressed and will counsel with my staff. Clean and Friendly is one of our mottos and I want to make sure it is carried out. Again, I apologize and I do hope you will give us another chance next time you are in our area.
Thanks Again for your comments.
Not on par with other La Quinta hotels. Rug badly stained, hallway rugs also dingy. Sink drain not working properly. TV remote so sticky from dirt we could not use it. Would not recommend this hotel until it gets some serious maintenance.
Thank you for taking the time to provide us with your feedback of your stay. We are very sorry to hear that several things during your stay did not meet your expectations. The issues you described are truly regrettable. Your comments will be reviewed by our management team so that we may improve our operations. We very much appreciate your business and thank you for staying with us.
We have stayed at this location several times and are very pleased with the cleanliness of the rooms and lobby. My thanks to the staff. They go above and beyond to respond with great customer service. My only wish is that the breakfast had a little more variety.
had to meet my hubby in kingsport after his big truck broke down, to take him home for a week while the truck was being worked on....La Quinta as always, was my first choice....the hotel was very clean, the staff extremely friendly and helpful....i usually pick LQ because they take pets (i usually travel with beagles) and once again, i was quite pleased with my stay.....
Staff was very nice and friendly. The hotel itself was clean and inviting when entering the lobby. The room was updated and clean. Breakfast was nice too! It did not have as much as a Hampton breakfast, but there was plenty to choose from and get a full belly!!
Excellent hotel! Have stayed here before and it's always been very nice! Clean. Friendly staff. Convenient location. Good breakfast! And pet friendly, which means so much to us, as we take our dog everywhere with us. Will definitely reserve this hotel again on our next trip to Tennessee!