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Reviews (312)
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All reviewswafflesturkey creeksitting areanext morningindoor pool and hot tubshopping and restaurantsbeds were comfortablebiscuits gravygreat stopwould stay here againi highly recommend this hotelfresh fruitgreat propertyhot breakfastexcellent staylong drivegreat place to stay
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Reviewed 13 August 2017

Our stay in this Comfort Suites in Knoxville, Tennessee was one of the most comfortable ever! Although we came to the desk without a reservation, we were welcomed, our request for a quiet room was quickly and efficiently handled! Our clean and tastefully furnished room was commodious, with plenty of room. I especially appreciated the soft pillows in front, supported by the firmer pillows behind. Next morning my husband who appreciates a good breakfast was pleased with this fine buffet.

Room Tip: When checking in, make sure to ask for a quiet room.
  • Stayed: August 2017, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank jjimij
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ComfortKnoxWest, Director of Sales at Comfort Suites Knoxville West-Farragut, responded to this reviewResponded 15 August 2017

We are so happy to hear you enjoyed your stay with us at the Comfort Suites Knoxville West-Farragut. It was most definitely our pleasure to have you and your family as our guest and hopefully if you are traveling through this area again you will stop by and see us. We know travelers, such as yourself, have an abundance of lodging choices as you travel..so your kind words mean a lot to us.

Thank you again and hope to see you soon.
Katie Patel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 August 2017 via mobile

Spent a night here just passing through on a cross country trip. This place was convenient, quiet, clean, comfortable, and had a good breakfast. It was everything we needed at a relatively bargain price.

Stayed: August 2017, travelled as a couple
Thank Eric B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ComfortKnoxWest, Director of Sales at Comfort Suites Knoxville West-Farragut, responded to this reviewResponded 7 August 2017

Thank you for recommending us to other Tripadvisor readers. It is always a pleasure to read the word “Just what we needed” next to our hotel. We truly appreciate you choosing our hotel while passing through the area, and for writing a review of your stay. We hope to see you again soon.

Sincerely,
Katie Patel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 July 2017

We stayed at this location for one night, it was very comfortable and nice. A very quality place and nicely decorated. My husband left his inhaler so we called and it had been found. We stopped back by on our way home but unfortunately the inhaler could not be located. The manager offered to mail it to us when it was located. A few days later we received the inhaler in the mail and a gift card to apologize for the inconvenience! That was above and beyond to us because it was our fault for leaving it! We will definitely stay here again if the opportunity ever arises.

  • Stayed: July 2017, travelled with family
    • Value
    • Cleanliness
    • Service
Thank reginalfricker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ComfortKnoxWest, Front Office Manager at Comfort Suites Knoxville West-Farragut, responded to this reviewResponded 29 July 2017

I am so delighted that you enjoyed your stay with us at Comfort Suites Knoxville West Farragut! I am glad we were able to locate your husbands inhaler and return it to him. Please enjoy the gift card, and we hope to see you again the next time your travels bring you into Knoxville. Thank you for taking the time to leave us feedback, we truly appreciate it!

Michael Decker
Assistant General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 July 2017

I have now stayed at this hotel property three different times. I am a Knoxville resident and I occasionally like to get away for a staycation. I have found that this hotel is the perfect place to do just that. It is a hotel that is Clean and Comfortable. The rooms are spacious and well taken care of by housekeeping. The beds are incredibly comfortable. The front desk staff is kind and helpful. I highly recommend this hotel for those traveling and needing a place to stay in the West Knoxville area or if you are looking to have a staycation like me. This hotel has what is needed in order to relax. I even took time to sit in the lobby in the evening and do some writing at the chairs that have small tables attached to them. Very convenient. Bravo, Comfort Suites. You are a great hotel.

  • Stayed: July 2017, travelled solo
    • Value
    • Sleep Quality
    • Service
Thank Bradley K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ComfortKnoxWest, Director of Sales at Comfort Suites Knoxville West-Farragut, responded to this reviewResponded 18 July 2017

Thank you for taking the time to submit such a wonderful review of our hotel on Tripadvisor. We truly appreciate you allowing others to know about the value of our hotel! We do strive to provide all our guests with the same quality of stay you experienced.
We know there are many options in the Knoxville area to choose from and truly appreciate you choosing the Comfort Suites Knoxville West-Farragut for your staycation. Thank you again for your review and for choosing to stay with us. We look forward to seeing you again soon!

Sincerely,
Katie Patel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 July 2017

WOW!!!! An exceptional housekeeping team working together to provide amazing cleanliness throughout the entire property. The morning breakfast was good...offering a variety of yogurt, bagels/cereals, fresh fruit, waffles, a meat selection, eggs, biscuits and gravy and more. The towels and linens were better than average and the beds....oh so comfortable. If you are looking for a wonderful hotel with friendly service that strives to please their guests... this property is for you. Ladies if you have time...be sure to check out Altar'd State, clothing boutique located at the Turkey Creek Mall only minutes from the hotel.

  • Stayed: July 2017, travelled with family
    • Location
    • Cleanliness
    • Service
Thank Travel S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ComfortKnoxWest, Director of Sales at Comfort Suites Knoxville West-Farragut, responded to this reviewResponded 15 July 2017

Thank you for such a wonderful survey response. Our management team will be sure to share your compliments with our team members. We strive to be one of the top Comfort Suites in the nation so postive feedback about the hotel and staff is so important to all of us. Encourages us to "keep up the good work"...thank you again. We look forward to your next visit to Knoxville and the Comfort Suites Knoxville West- Farragut.

Sincerely,
Katie Patel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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