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All reviews the grill crystal room sauna and steam room terrace restaurant sea view lovely hotel brelade's bay oyster box overlooking the beach ground floor st helier pizza express beautiful location indoor pool crab shack afternoon tea short break
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Reviewed 11 October 2017

We only stayed 3 nights but it was a lovely break. We slept with the double doors open listening to the sea. (No other noises disturbed our peace.)
We ate once in the hotel and the other nights in restaurants within a few minutes walk. All with views of the beach.
I also used the indoor pool.
Beautiful room. Friendly and helpful staff throughout the hotel.
Bus stop just outside the hotel (with a very regular, cheap service) so no need to hire a car unless you want to.

Room tip: We were on the first floor (second floor if you are American) and at the front overlooking the beach.
Date of stay: October 2017
  • Trip type: Travelled as a couple
    • Value
    • Rooms
    • Service
Thank JanefromSomerset
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lee N, Front Office Manager at L'Horizon Beach Hotel & Spa, responded to this reviewResponded 26 October 2017

Dear JanefromSomerset,

Many thanks for your comments and review, it is always a pleasure to read such reviews.

You've pointed out some great information for potential guests that will no doubt help many others. I Hope that you are able to return to us again in the near future.

Kind regards,

Lee
Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 October 2017

Just returned from a 4 night stay. Everything was even better than we could imagine. Particularly friendly, helpful and efficient staff. Very comfortable beds. Superbly appointed rooms and bathrooms. Never stayed anywhere else where the cleaning of the room/bathroom so excellently done. We had a deluxe room with balcony and ocean view - the position was amazing! We just wish we could have stayed longer.
Varied menus and choice of restaurants.

Date of stay: October 2017
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Margaret W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lee N, Front Office Manager at L'Horizon Beach Hotel & Spa, responded to this reviewResponded 26 October 2017

Dear Margaret W,

Thank you so very much for the positive review, it was a delight to read. I have passed your comments on to the housekeeping team as it's great to read that their continual dedication is seen by our guests.

Once again, thank you for your review.

Kind regards

Lee
Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 October 2017

We stayed for five nights on our first visit to Jersey and could not have been more impressed with all aspects of this hotel. The location - on the edge of the stunning beach at Ste Brelade bay - was superb; the room - sea view, balcony - was comfortable, spotlessly clean and provided with every amenity a guest could wish for; the restaurants - all three of them - were excellent with The Grill, in particular, providing some of the finest food either of us has ever had.

What made the whole experience even more enjoyable was the friendliness and efficiency of the staff - reception, room staff and restaurant staff. I must give particular thanks to Operations Manager Jason Whyte for his fast and efficient help in calling paramedic assistance when my wife trapped a nerve in her neck and was in excruciating pain, necessitating an ambulance trip to A & E. Fortunately, only minor treatment was required but the continuing pain put the mockers on the last couple of days of our visit; the upside to this, of course, is that we now have an excellent reason to return to Jersey and l' Horizon in particular.

Room tip: Sea view is preferable.
Date of stay: October 2017
  • Trip type: Travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank HarryFBirkenhead
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lee N, Front Office Manager at L'Horizon Beach Hotel & Spa, responded to this reviewResponded 26 October 2017

Dear HarryFBirkenhead,

Firstly thank you for your wonderfully positive review and the time you've taken to compile this for us, secondly on behalf of the whole team I hope that your wife has continued her recovery and is no longer in pain.

I have passed your comments to Jason directly and he is thrilled that you have arrived home safe and sound.

I hope that you're able to return to us for nothing but a relaxing visit in the near future.

Kind regards

Lee
Front Office Manager

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Reviewed 9 October 2017 via mobile

Cannot rate this too highly. Lovely relaxation and sleep rooms in spa, treatments great, decent sized indoor pool (about 18 metres). The afternoon tea was of the highest quality with unlimited refills of tea, local produce - Jersey clotted cream and Jersey butter and a stacked platter of cakes. The staff were helpful, friendly and attentive at all times and made the day memorable.

Date of stay: October 2017
Trip type: Travelled as a couple
Thank 378lizh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lee N, Front Office Manager at L'Horizon Beach Hotel & Spa, responded to this reviewResponded 26 October 2017

Dear Liz H,

it was great to see that you enjoyed your visit to the hotel and spa, we are very lucky to have such amazing producers of food on the island and our spectacular location and facilities hosts them so well.

We take delight in creating great memories for our guests and we're thrilled that you will remember us fondly.

Kind regards,

Lee
Front office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 October 2017

Excellent place to stay, the staff were lovely the rooms and food were wonderful. Could not be closer to the beach, hotel always spotlessly clean. Bus stops right outside the hotel so easy to travel around if you haven't got a car. Would recommend this hotel to anyone.

Date of stay: October 2017
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank 790traceyt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lee N, Front Office Manager at L'Horizon Beach Hotel & Spa, responded to this reviewResponded 26 October 2017

Dear 790traceyt,

Thank you for review from your stay, it's great to read that you enjoyed your time with us.

Hopefullt we will be able to welcome you back again soon.

Kind regards,

Lee
Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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