i come here regularly on nights out with friends and I have consistently heard the blond female manager (I believe her name is Chantelle) being completely dismissive and rude of her staff and customers and behaving like a bully. She spoke to me in a very patronising and snappy way and also swore at me on two separate occasions. I understand being a manager of a busy venue is stressful but her job is to manage not to offend customers and intimidate her staff. I have seen her behaving in a bullying way to four young staff members and she has a reputation among customers as being a bully. Me and my friends have stopped coming here due to her individual behaviour, we do not want to support a business with such rude and poor management. All other staff seem very polite and friendly, however they seem rather run down and stressed out by Chantelle's presence and awful management skills and this is not acceptable. Please address this.
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.