We drove into the hotel car park and was slightly disheartened when we saw the exterior of the main house was a little shabby with paint flaking off the wall and I unkept windows serving the non residential rooms.
The receptionist was pleasant and showed us to our room that was not in the main house but in the gate house, very close to the road.
We walked in and there was a strong smell of musty air freshener. A closer look found rising damp.
The room was modern but we did not want to stay in a damp smelling room.
This is a very old building and I understand that damp may occur, however this wasn't for us.
We popped back to reception and requested another room which was kindly allocated to us in the main house.
The room was nicely decorated with no damp smell. On first inspection it was clean and the bed was comfortable.
We ventured downstairs for a drink and went in the rear lounge area which was really very pleasant, the doors to the garden were open and we ventured into the garden and over the stream which was lovely.
We had drinks in the lounge then went back to the room to freshen up ready for dinner.
The bathroom is poorly laid out, a tiny shower facing straight on to the toilet. There was a nice size bath and jack and Jill sinks. The bathroom should have had a complete different layout, I would much prefer a larger shower and only one sink.
Dinner in the conservatory was really very good and the service from the very pleasant Portuguese waiter exceptional.
We had a lovely evening and throughly enjoyed the food.
The breakfast was a little slow but ok.
We were packing up our room putting towels in the bath for the cleaner..... TOE NAILS were left behind from another guest!!! The evening had been wonderful and this rating would have been a four if it was not for the unfortunate leaving of another humans toe nail clippings.
Attention to this sort of detail is essential!
I did not like the town of Tiverton so would not return. If passing I would certainly et here again.
- Official Description (provided by the hotel):
- The award-winning Hartnoll Hotel is nestled on the edge of the Exmoor National Park, in the delightful Exe Valley in Devon. With stunning decor, sumptuous fabrics, plenty of space to relax, eat and drink and exemplary customer service, it is the perfect place to relax with friends and family or meet with colleagues Each of the Hartnoll Hotel's 18 superior double rooms offers elegance and comfort. Our comfortable and spacious bedroom's have en-suite bathroom facilities and are fully equipped to the highest modern standards. Many enjoy spectacular countryside views. Attention to detail is the key at the Hartnoll Hotel, with Egyptian cotton sheets, plush duvets, plump fluffy towels, complimentary toiletries and luxurious toweling dressing gowns are perfect for an indulgent night of pampering. We offer a full breakfast with all our room rates, which can be taken in the conservatory, so you can sip freshly ground coffee in the warmth of Devon sunshine. Why not end your day with a glass of wine in the sitting room, where guests can sit back, relax and enjoy Devon hospitality at its best - Hartnoll style. ... more less
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