Obviously, I don't like waiting a long time for my food to arrive. Conversely, when your main meal arrives at your table only a few minutes after you ordered it, alarm bells should start ringing.
My partner ordered beef from the daily specials menu, and I opted for the lamb. Our expectations were high; the chef is a three-time winner of 'Scottish Chef of the Year'.
I should give a bit of background first; this was a Saturday night on Easter weekend, so the place was extremely busy. The obvious pressure on the kitchen was the only reason I didn't give one star, but this was honestly awful.
From the first bite it was clear, the food had been precooked and heated up before serving. It completely diminishes the flavour and textures. Without exaggeration, this meal from a 'top chef' wouldn't have looked out of place coming from a Wetherspoons microwave. Even the bread rolls they served were akin to the ones you receive on a budget airline... you know the ones that don't even look or taste like they've ever been baked, it's just a ball of raw dough.
After mentioning this to the waiter (who was very polite and apologetic, I cannot fault the service!), he spoke to the chef who confirmed that the food had been batch cooked in the afternoon in anticipation of a busy evening.
Unfortunately, as apologetic as they were, we were still charged for the full meal, despite barely touching it. To say I'm disappointed is an understatement.
The moral of the story; perhaps avoid if you expect the restaurant to be busy. Most of the previous reviews here are excellent, and I've got no doubt that when there is less strain on the kitchen the food is wonderful (because it'd be cooked to order). However, on this occasion, it was a massive let down.
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