Not as upmarket as brochure makes out.staff have no organisation what so ever.one lift didn't work all week which for a big hotel one wasn't enough.lights didn't work in ladies toilets in lounge all week and was smelly.rooms where hit and miss with cleaning.some days beds didn't get made.items often missing(toilet rolls.tea bags).tea tray was never wiped floors never hoovered.meals weren't bad but service was poor as staff didn't always no where they where going.reported pain of glass falling out in conservatory and stuck a bit of wood in it.no notice put up to warn people.the whole place could do with a good refurbishment and a deep clean
- Official Description (provided by the hotel):
- With return coach transport form your local pick up point, and with its stunning setting in the village of Tyndrum, the Ben Doran is a great place to stay. Purpose built for Highland Heritage group by Ian Cleaver, MD, this beautifully kept hotel has a sparkling glazed entrance filled with flowers and plants providing year round colour. Uniquely, the dining room and the lounges can be found on the top floor making the most of the location's spectacular views. Here you can admire the panoramic outlook across the glens and mountains. Free WIFI in Quiet Room. ... more less
- Reservation Options:
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- Also Known As:
- Muthu Ben Doran Hotel Tyndrum, Scotland