Stayed here on coach trip with Tartan Travel, hotel is in need of upgrade. Heard lots of complaints while we stayed. Staff were few and over worked and uninterested, think they were also fed up with the complaints.
Internet only worked in small reception area. Booking was for 2 rooms together, but had us on different floors, was asked to wait till end and she would fix it then, i said no if you leave me till the end how are you going to have 2 rooms together if fully booked! Rooms badly need a upgrade. TV didnt work, kettle didnt work, to top it all there was no hot water. When i mentioned to man at reception he just went i know maintance not fixed yet which was even worse that they put guests in rooms with no hot water!!
Meals were set menu and soup was served from a mixing bowl off a dolly trolley, other starters were on the shelves of the trolley. chaos at breakfast time, buffet service, all given same breakfast time and they couldnt keep up with demand. Would i stay again NO.. Very disappointed. More
- Free Wifi
- Free parking