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Hampton by Hilton Newport East
Ranked #1 of 2 Hotels in Magor
Certificate of Excellence
Reviewed 14 February 2017 via mobile

Pretty good in many ways, nicely appointed bedrooms, reasonably lit, nice looking shower, care taken in details, easy to reach and park, fairly inexpensive for the type of hotel.

My friend had difficulty sleeping because the bed was hard, so much that she will not return.

The breakfast seemed a little sparse, not quite as much choice as one might expect.

But my main complaint is with the shower. The floor is very slippery, dangerously so. Be warned, it would be very easy to have an accident. I strongly suggest that if you want a shower you take one of the larger towels, spread it on the floor of the shower, and stand on that. Not so comfortable but much safer.

Stayed: February 2017, travelled with friends
Thank David S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RogerGoldsworthy, General Manager at Hampton by Hilton Newport East, responded to this reviewResponded 14 February 2017

We try very hard to make this Hotel a fantastic place to stay.
Many thanks for your helpful and encouraging feedback, this was very useful.
All the comments I receive are discussed with the whole team as we strive to learn from every response in order to continually improve our service and facilities,
and of course encourage them to keep up the good work.
It is always helpful to receive feedback from our valued guests.
We do offer shower mats on request , but for hygiene reasons we do not leave them in the rooms, please request next time .

Thank you for coming to stay with us please come and see us again soon

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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231 - 235 of 1,447 reviews

Reviewed 11 February 2017 via mobile

Hampton by Hilton is conveniently located just off the M4 (Magor Junction). Central location. Perfect for one to one or small business meetings. The price for refreshments are reasonably priced. Staff very helpful. Free car park. Free Wifi.

Stayed: February 2017
Thank Jason B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RogerGoldsworthy, General Manager at Hampton by Hilton Newport East, responded to this reviewResponded 13 February 2017

I am so pleased we looked after you so well and you were happy with the Hotel and my team.
Thank you for taking the time to write your review.
Hopefully it will not be too long before you have the opportunity to return.
Kind Regards
Roger Goldsworthy

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 February 2017 via mobile

We were just staying overnight in transit to a few days away.

This conveniently located hotel just off the M4 is a large modern, clean hotel.

The receptionist was very good, efficient and welcoming.

Our room was a very good size, had everything we needed. The large modern shower was good and everything was clean and tidy.

Breakfast is buffet style and a bit "motorway services" feeling but there was plenty to choose from.

We got a great deal at £60 which represented great value.

Would definitely go again.

Stayed: February 2017, travelled as a couple
Thank jrapeter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RogerGoldsworthy, General Manager at Hampton by Hilton Newport East, responded to this reviewResponded 13 February 2017

Many thanks for giving us your review.
My great little team are always encouraged when we get positive reviews following a guests stay, and it encourages us to try even harder to make every one of our customers feel special.
Please come and see us again soon
Roger Goldsworthy
General Manager

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Reviewed 10 February 2017 via mobile

Haven't stayed here for quite some time. I'd forgotten why this was one of my favourite hotels in the area - spotlessly clean bathroom, large comfortable rooms. The little touches of shampoo, conditioner and body lotion make 'travelling light' a reality. Bath sheets rather than miniscule bath 'towels' also appreciated.
Breakfast good, plenty of variety to set you up for the day.
Recommended

Stayed: February 2017, travelled on business
Thank BristolBubblesdevere
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RogerGoldsworthy, General Manager at Hampton by Hilton Newport East, responded to this reviewResponded 10 February 2017

The Hampton by Hilton brand really developed in the UK into the premier brand within the focused service sector, with Hotels in most areas of the UK.
The combination of modern hotel , and great team of staff have made this the most popular Hotel in the Newport area , thank you for coming and we hope to see you again soon .
Roger Goldsworthy

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Reviewed 9 February 2017

Brilliant, consistently good hotel. Rooms comfortable and clean. Breakfast included in price. Local village pubs nearby and places to eat. We have stayed here many times and it is always excellent ! All you would expect of a reputable chain like Hilton but without the price !

  • Stayed: January 2017, travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank MrsRich_22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RogerGoldsworthy, General Manager at Hampton by Hilton Newport East, responded to this reviewResponded 10 February 2017

Thank you for your positive comments ,
I look forward to welcoming you back to the Hotel soon, my team love to look after all our guests , and take great pride in delivering the best service possible.
I always appreciate every review we have , as this gives us chance to improve in any areas we can, and is also a great encouragement to my team
Thank you again
Roger Goldsworthy

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Additional Information about Hampton by Hilton Newport East

Address: M4 J 23a; Wales 1 Business Park Newport, Magor NP26 3RA, Wales
Phone Number:
Region: United Kingdom > Wales > Southern Wales > Monmouthshire > Magor
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking
Hotel Style:
Ranked #1 of 2 Hotels in Magor
Price Range: $81 - $172 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hampton by Hilton Newport East 3*
Number of rooms: 129
Official Description (provided by the hotel):
Hampton by Hilton Newport/East is proud to be the first newly built brand hotel providing the perfect location for a visit to South Wales close to Junction 23a of the M4 [Opened September 2010]. Start the day off while enjoying a relaxing hot & cold breakfast in our dining area or in our work zone with our free Wi-Fi or even back to your room for a high speed internet connection. With a focus on unfussy service & great facilities this contemporary hotel is only a 25 minute drive to Cardiff. With an enviable location close to the M4, Newport, Bristol & Cardiff the Hampton by Hilton Newport East hotel puts you near it all. We’re close to Cardiff City with Cardiff Castle, Millennium Stadium & Cardiff also Bristol Hippodrome. Newport train station is 8 miles away; Bristol airport and Cardiff airport are only 34 miles & 26 miles respectively. Whether you’re travelling for business or pleasure the Hampton by Hilton Newport East hotel puts South Wales and Southwest England at your doorstep. ... more   less 
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Also Known As:
Hampton By Hilton Newport East Hotel Magor

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