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All reviewsfull kitchensunny islesvalet parkingwasher dryerliving roomwrap around balconysmall poolocean viewaventura mallnice resortnice sizehotel restaurantthe entire staffchairs and umbrellaspool barvalet servicean umbrella
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Reviewed 28 December 2011

We had the best vacation!! We stayed over Christmas and had the best service!! Jasmine upgraded our room to a one bedroom suite. We had plenty of room. All the staff were curtious and friendly, from the valet people to the beach attendants!! The beach is wonderful, clean and well groomed!! We would return and recommend to friends!!!!

Room Tip: room 603 is pretty quiet!!
  • Stayed: December 2011, travelled as a couple
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2  Thank dwnfletcher
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarenasResort, General Manager at Marenas Beach Resort, responded to this reviewResponded 12 January 2012

Dear Valued Guest,

Thank you for taking the time out to comment on your recent stay here with us at the Marenas. It gives us great satisfaction to know that we exceeded your expectations of the resort. Your comments will be shared with the Jasmine and the staff as well as congratulate them on going over and beyond to deliver the highest level of service. Again thank you and we look forward to welcoming you back to our resort in the near future.

Kinds Regards,
Hotel Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 December 2011

Room was great. booked on hotwire, the room that was given with the booking was all of 200 sq. ft. unacceptable. I paid the upgrade fee to get a one bedroom suite. Beautiful view, beautiful room, helpful staff. Overall great stay, i would return!

Room Tip: If you book on hotwire, prepare to pay an upgrade fee because you will not want to stay in the room that will be provided which is approx. 200 sq. ft
  • Stayed: December 2011, travelled on business
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Thank QueenBreeze
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarenasResort, General Manager at Marenas Beach Resort, responded to this reviewResponded 12 January 2012

Dear Valued Guest,

Thank you for taking the time to comment on your recent stay with us. It is our goal to consistently provide the highest quality in both product and service. It gives us great satisfaction to know that we have met your expectations of the resort. Our 200sqft guest room that you first experienced is just a small portion of our inventory; usually only booked for very short stays and is frequently connected with our one bedroom deluxe suites for large families. We are pleased that you were able to experience our Sunny Isles suites equipped with a full kitchen and breakfast bar, living space with queen sofa bed, floor-to-ceiling windows with ocean and lateral bay views, private balcony and oversized marble bathroom with spa-quality amenities. We would like to again thank you for taking the time out to write and we look forward to welcoming you back to the resort in the near future.

Kind Regards,
Hotel Management

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Reviewed 18 December 2011

overall, Marenas resort offers modern decor, professional and helpful staff, with a prime location - sunny isle island is relatively quiet, more family friendly while not far away from any actions (around 20 min drive to south beach). The property is on the beach - every room has a decent view to the ocean.

Its 2-bed room suite is spacious, can comfortably host 2 families with 4-8 guests, during the non-peak season, its price is a rare find, and great deal in Miami.

if you are looking for a full-blown resort, you may be a little bit disappointed, as i would consider it a nice, and beach-front rental apartment building.

  • Stayed: December 2011, travelled on business
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Thank siyul
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarenasResort, General Manager at Marenas Beach Resort, responded to this reviewResponded 12 January 2012

Dear Valued Guest,

We certainly appreciate you taking the time out to comment about your recent stay with us. It is our goal is to consistently provide the highest quality in both product and service to ensure our guests are comfortable. We will share your comments with the staff and congratulate them on providing the highest level of service and meeting your expectations during your stay. Thank you for staying at the Marenas and we look forward to welcoming you back in the near future.

Kind Regards
Hotel Management

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Reviewed 17 December 2011

The positive: The location was great. We were right on the beach and close to lots of resturants. The view was amazing. We stayed on the north side of the building on the 23rd floor and had a great view from the balcony of the city and the beach. There was also a full kitchen and laundry facilities in the room. The rooms and the hotel were very clean and the everyone was friendly and helpful.

The negative: We stayed 2 nights and never got room service. We left our room in the early afternoon and didn't get back until late that night, only to find that room service did not come and we didn't even have fresh towels. That is inexcusable. There was a small TV in the bedroom and another one in the living room. My husband would have prefered to have one TV that was larger instead of 2 small ones,

Overall, it was ok. I would find somewhere else to stay the next time I am in the area. It was not cheap to stay here and for the price, you should be able to find a hotel that has good service.

PS. Valet parking was $25 a day and there was a heated outdoor pool.

  • Stayed: December 2011, travelled as a couple
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Thank Steph906
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarenasResort, General Manager at Marenas Beach Resort, responded to this reviewResponded 17 January 2012

Dear Valued Guest,

Thank you for taking the time to comment on your recent stay with us. Our goal is to consistently provide the highest quality in both product and service and it is vital to our continued success to know when we have fallen short of our own high standards. We would like to extend our sincerest apologies on behalf of our Housekeeping department for the less than pleasing experience you encountered with your room. We have addressed the issue with our Director of Housekeeping in regards to making sure our rooms are services daily in a timely manner for our all of our guests. We will also share you comments with our staff and congratulate them on providing the highest quality of service during your stay. Thank you again for writing and we sincerely hope that you allow us another opportunity to demonstrate our true level of hospitality.

Kind Regards,
Hotel Management

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Reviewed 15 December 2011

The location of the hotel is perfect. Incredible weather and fantastic views. The hallways looked like they were recently renovated and looked new and great. We had incredible service from the administration and any changes we had were easily accommodated. Room service was terrific and housekeeping always kept the room clean. I can go on and on but to sum up, this is a great place to stay if you are visiting Florida!

Room Tip: Go for the ocean view suite!
  • Stayed: December 2011, travelled as a couple
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Thank Oscar C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarenasResort, General Manager at Marenas Beach Resort, responded to this reviewResponded 12 January 2012

Dear Valued Guest,

We certainly appreciate you taking the time out to comment on your recent stay with us. It is our goal to consistently provide the highest quality in both product and service. It gives us great satisfaction to know that we have met your expectations of the resort. We will also share you comments with our staff and congratulate them on providing the highest quality of service during your stay. Thank you and it would be our pleasure to welcome you back to the Marenas in the near future.

Kind Regards
Hotel Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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