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All reviews pool area sliding door small kitchen one night short drive get away riverside accommodation weekend cabin bbq shops
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Reviewed 5 June 2017

Visited this caravan park over Easter and although it was fully booked the park didn't feel busy. Bathrooms are very clean and park facilities are well maintained. Great location and the sunsets over the river are a must see. We will be returning again.

  • Stayed: April 2017, travelled with family
    • Value
    • Cleanliness
    • Service
Thank hopgood
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 May 2017 via mobile

Booked Cabin 604 for one night. Very warm welcome at Reception. Cabin was clean & comfortable but the best thing was the view & sunset over the Barwon River. Medium walk required to get to the shops along the river but so enjoyable. Perfect place to enjoy a sundowner or two.

Stayed: May 2017, travelled as a couple
1  Thank Cate E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 March 2017

We stayed in a self contained Holiday Unit for mover week. Very comfortable, clean and spacious. Location is also good with easy access to river frontage and short commute to main beach. Pleasant and efficient service.

  • Stayed: January 2017, travelled with family
    • Location
    • Rooms
    • Service
1  Thank KEBSDLM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 January 2017

Came with the family on a stinking hot weekend, to swim at the surf beach during the day then to relax in the motel pool later. Very disappointed to learn that the pool hours were from 10am-7pm and anyone using it outside these hours would be required to leave the motel (or words to similar effect in the guest guide book in the room). 7pm - really? - on summer nights when it doesn't darken until 9pm? And the children were disappointed they couldn't go for a not-too-early swim. Most accommodations with pools have hours from around 8am to 9-10pm.
Furthermore, the rooms back onto the pool area, and is a nice place for sitting and having a drink. But there is another rule that guests aren't allowed outside their room in this area after 10pm!!! I can understand that they don't want rowdy groups, but surely they can just state this (with the risk of eviction for such cases) and allow guests to enjoy the facilities they paid for. Truly, it felt like we were on a school camp!
On a positive side, the rooms were modern, and having them all back onto the pool area was good. But the rules did detract greatly from our stay, particularly as we explicitly chose a place with a pool (that we were barely able to use). Management, please consider a change (particularly in daylight saving months) - the rules are over restrictive.

  • Stayed: January 2017, travelled with family
    • Sleep Quality
    • Rooms
    • Service
6  Thank TJBee69
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 January 2017 via mobile

The size of the room was bigger than expected. We stayed one night in the small motel with cabin's that take up all of the site. The kitchenette is a fantastic addition with toaster, kettle, bar fridge, microwave and utensils. There is a BBQ in the pool area aswell. Bathroom clean and spacious. There are blankets in the cupboards if you don't want the doona. The only downside was the Pool closes at 7pm and opens at 10am for the summer season maybe change the time to 9am -8/ 8.30 pm?

Stayed: January 2017, travelled with family
2  Thank kittyfor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
johnE7165WU, Owner at Riverside Ocean Grove, responded to this reviewResponded 20 January 2017

Hi
Thank you for your review and feedback. I'm glad you found the rooms comfortable.
The pool hours issue is a bit problematic in that we have to cater for everyone - families with older kids, young couples with babies, retirees, workers etc.
When we have extended the pool hours to 8pm in the past, we have had comments from people about the noise coming from the pool at a time when they are trying to relax on their deck with their evening meal and a vino - hoping for a bit of peace and quiet. A pool brings out the best in kids! It's a bit of the old " you can't please all of the people all of the time" so we try to find some middle ground. That said, if we do get an unusually hot night, we have no issue with extending the opening time beyond 7pm.
Similarly, a 9am opening would disturb those who are looking for a nice, quiet sleep-in. we will continue to review our practices and seek feedback from our guests.
Thanks
John & Wendy

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