Staff as soon as you walk in greet you and explain how the a la carte menu works. Place your order at the counter and they will call you up once its ready, ours was ready within minutes. Pulled pork was delicious. As was the mac & cheese and corn bread. Portions were filling for me. I wasn't crazy about the sauces but thought it was neat that they had different sauces for the different types of BBQ cities. Sweet tea was average, not as "southern" sweet as I prefer it. Overall great BBQ joint and not what you would expect from a BBQ place in a mall.
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