This pizza Hut is average. Pizza is usually hot and tasty. The only thing is sometimes it takes forever to get your order.
7 - 11 of 13 reviews
I called to have pizza delivered 5.7 miles from pizza hut in Newport and got a call back saying that we were out of their range of delivery. Really? Why have a delivery driver if they are limited to go not even two miles down the road. Then we call back and got oh I'm sorry would u like a carry out instead. the employees need to learn more about their work I kept getting um I'm not sure, or I don't know. Where I work u never tell a customer I don't know. I will never call to place a order nor go to this restraunt.
The Newport, Tennessee Pizza Hut location is located right off of Highway I-40 on Cosby Highway (about a quarter mile north of I-40). This restaurant is located next to a bunch of hotels and other restaurants (primarily for travelers that are looking for a quick lunch or dinner).
I went with my family on a Saturday afternoon in late August and we ordered a large pepperoni stuffed crust pizza and a medium cheese hand tossed crust pizza. The pepperoni stuffed crust pizza was not good. The crust tasted like a cheap frozen pizza crust and was barely edible. It has been a while since I have been to a Pizza Hut so am not sure if their overall quality has gone down or if we just got a an old, stale crust. The cheese pizza had a hand tossed crust and tasted much better. While the pizza was not good the price was very reasonable as I paid only about $9 for the cheese pizza and about $11 for the pepperoni pizza. The service was good as the server was friendly and she was very attentive.
Overall I thought the pizza was not good and I do not recommend this restaurant. Since this restaurant is located right off of I-40 there are lots of other restaurants to choose from so I recommend that you go somewhere else.
We walked in and there was two other tables eating. Passed by several tables that either had dishes on them or hadnt been cleaned off. Our waitress was the only one working (4-5 other people standing around in back doing nothing but talking and laughing loud) she was serving the tables, cleaning off dishes and wiping down and also running cash register. If i was a manager (or a worker) i would be embarrased to leave tables looking as they were for so long. Decor on walls was not good compared to other pizza huts. The one and only waitress was so busy she forgot our breadsticks, but didnt charge us for them. Left her a very nice tip, because she needed some help!
We ordered two pizzas online just the way we wanted them. They were the best pizzas we've ever had from them. We only live a few miles from Pizza Hut, and when we drove there they were ready. We have enough leftover for tomorrow. We were very very pleased with our pizza.