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Reviews (455)
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Reviewed 29 July 2016

I will stay here again. The service was the best and the rooms were enormous. I always stay Hilton but I hadn't used Homewood suites much but this hotel is really comfortable and the breakfasts and dinners really good!! It's not brand new but it's perfect! And the price is great!

  • Stayed: July 2016, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Homewood Suites by Hilton
Thank Subidos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stacey C, Director of Sales at Homewood Suites Ft. Worth/Bedford, responded to this reviewResponded 5 August 2016

Thank you very much for your great review of our hotel. We are happy that you found our amenities perfect for your stay. We hope that you can visit us again after our renovation.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 July 2016

Disappointed with this Hilton location. Blood stain sheets and pillow case. Lacked customer service. Difficult to find staff or get them to answer the front desk.

Breakfast was good. Needed to bring my own chairs as there wasn't a place to sit and eat.

  • Stayed: July 2016, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Homewood Suites by Hilton
Thank chrisdI7133QO
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stacey C, Director of Sales at Homewood Suites Ft. Worth/Bedford, responded to this reviewResponded 9 August 2016

We apologize for the lack of service you received. We never want our guests to leave unhappy. If you would like to discuss these issues further, please contact Lisa our Assistant General Manager.

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Reviewed 27 July 2016

This was a last minute trip and we arrived about 3 hours before the normal check in time. Taz, the front desk attendant, was BEYOND helpful. She was the only one working the desk and managed to get our room ready within 45 minutes, EVEN in the midst of a power outage they were experiencing. Excellent Customer Service!!

  • Stayed: July 2016, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Homewood Suites by Hilton
Thank ewilliams5927
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stacey C, Director of Sales at Homewood Suites Ft. Worth/Bedford, responded to this reviewResponded 29 July 2016

Thank you so much for your kind words. We are very happy to hear that Taz was able to accommodate you and will make sure to pass this along to her. We hope to see you next time you are in town!

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Reviewed 26 July 2016 via mobile

Room was okay...People living in the rooms with their entire family (one room had over 10 people in it)...bags of garbage outside the rooms...smells like pee...kids running up and down the halls...unattended kids in the pool...unattended kids everywhere. Couldn't enjoy our stay and couldn't sleep. If your looking to live somewhere this is the place for you. If your looking to have a vaca and relax...STAY AWAY!

Stayed: July 2016, travelled as a couple
Thank Shannon W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stacey C, Director of Sales at Homewood Suites Ft. Worth/Bedford, responded to this reviewResponded 5 August 2016

We are so very sorry that you did not enjoy your stay with us, Shannon. We do our best to make every stay a great one and clearly missed the mark with your stay. We will speak with our team to make sure that we are monitoring the common areas for anything that can disturb other guests' stays. We hope you will give us another shot to win your business next time you are in town.

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Reviewed 22 July 2016 via mobile

With breakfast and dinner both available at no additional cost- this property is a great value. Rooms were comfortable, pool, and convenient location. I haven't stayed in one of these before, and was so impressed that I joined Hilton's honors program!

Stayed: July 2016, travelled on business
Thank msspode
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stacey C, Director of Sales at Homewood Suites Ft. Worth/Bedford, responded to this reviewResponded 25 July 2016

Thank you so much for your review. We are very happy that you enjoyed the amenities at our hotel. Thank you so much for signing up for Hilton Honors so that you can enjoy the benefit of booking directly at the hotel for the lowest price! We would like to welcome you back to our hotel next time you are in Bedford!

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