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Savings alert! 16% below average rates

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Reviews (1,979)
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14 - 19 of 1,980 reviews
Reviewed 4 weeks ago via mobile

At this hotel for a business trip. The hotel itself is very ornate. The pool outside was wonderful. I was on the 12th floor and had a magnificent view of the city including downtown Dallas and all the area surrounding it. Had a nice dinner in the restaurant with a great steak. Recommend this if you're staying in the Irving area and want a beautiful place at a fair price

Stayed: July 2018, travelled on business
Thank LovinithereinNC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alyssa G, Guest Relations Manager at Omni Dallas Hotel at Park West, responded to this reviewResponded 4 weeks ago

Hello LovinithereinNC,

Thank you so much for your positive review on TripAdvisor in regards to your most recent stay at the Omni Dallas at Park West!

We are glad to hear that you enjoyed your stay. Our hotel colleagues are passionate about providing exceptional service for all of our guests, and we are happy to hear that your accommodations were exceptional. I will share your feedback with my team.

Thank you very much for your review and we hope to see you again in the near future!

Sincerely,

Alyssa
Guest Relations Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago via mobile

Nice, but dated and very noisy. There was some kind of family reunion going on and it was extremely loud. Be aware that the walls are very thin! Will not stay here again. I specifically asked for an area at check in that was likely to be quiet, too. Very disappointed.

Stayed: July 2018, travelled with family
Thank Jelmckinion
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alyssa G, Guest Relations Manager at Omni Dallas Hotel at Park West, responded to this reviewResponded 4 weeks ago

Hello Jelmckinion,

We receive a lot of guest feedback from TripAdvisor as well as from other Social Media and our own guest survey. I am proud to say that a large amount of our guest feedback is extremely positive.

However, we of course aren’t perfect and do receive some feedback where we did not satisfy our guests’ expectations. It is my hope that we may continue to prove our commitment to you as our guest upon your return.

Thank you again for your review and providing me the opportunity to reply.

Alyssa
Guest Relations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago via mobile

This is a hidden gem which stands alone in Farmers Branch. Great full service hotel with nice amenities and clean, quiet rooms. Great staff which goes above and beyond for its guest. An unmentioned aspect is there are good running trails adjacent to the hotel.

Stayed: July 2018, travelled on business
Thank Brad C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alyssa G, Guest Relations Manager at Omni Dallas Hotel at Park West, responded to this reviewResponded 4 weeks ago

Hello Brad!

Thank you so much for your positive review in regards to your most recent stay at the Omni Dallas at Park West!

We are glad to hear that you enjoyed your stay. Our hotel colleagues are passionate about providing exceptional service for all of our guests, and we are happy to hear that your accommodations were exceptional. I will share your feedback with my team.

Thank you very much for your review and we hope to see you again in the near future!

Sincerely,

Alyssa

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 weeks ago

We were able to check in upon arrival at 8am. The room was clean and the staff was amazing.Parking was free. All our questions were answered. Ideal location for our trip. We'll definitely stay at this location again.

  • Stayed: July 2018, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Omni Hotels & Resorts
Thank Elias K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alyssa G, Guest Relations Manager at Omni Dallas Hotel at Park West, responded to this reviewResponded 4 weeks ago

Hello Biruk,

Thank you so much for your positive review on TripAdvisor in regards to your most recent stay at the Omni Dallas at Park West!

We are glad to hear that you enjoyed your stay. Our hotel colleagues are passionate about providing exceptional service for all of our guests, and we are happy to hear that your accommodations were exceptional. I will share your feedback with my team.

Thank you very much for your review and we hope to see you again in the near future!

Sincerely,

Alyssa
Guest Relations Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 July 2018

This is an exceptionally nice hotel for the current pricing. It's kind of in the middle of nowhere . . . in Dallas . . . if that's possible. It's an area that is just starting to develope and this hotel is ahead of the curve. You have to drive a bit for any dining away from the hotel. Though the rooms were well priced, for now, everything else (restarant, bars, coffee shop) at the hotel was quit high . . . to match it's higher end quality.

  • Stayed: June 2018, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Thank Wesley W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alyssa G, Guest Relations Manager at Omni Dallas Hotel at Park West, responded to this reviewResponded 4 weeks ago

Hello Wesley,

Thank you so much for your positive review on TripAdvisor in regards to your most recent stay at the Omni Dallas at Park West!

We are glad to hear that you enjoyed your stay. Our hotel colleagues are passionate about providing exceptional service for all of our guests, and we are happy to hear that your accommodations were exceptional. I will share your feedback with my team.

Thank you very much for your review and we hope to see you again in the near future!

Sincerely,

Alyssa
Guest Relations Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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