We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Lowest prices for your stay
Choice Privileges member rate available
Choice Hotels
S$106
Fully refundable before Sat, 30 Mar
Save with Choice Privileges
Skyscanner.com
Algotels
S$100
Fully refundable before Wed, 27 Mar
Breakfast included
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Nearby Hotels
Reviews (857)
Filter reviews
858 results
Traveller rating
209
229
168
99
153
Traveller type
Time of year
LanguageAll languages
More languages
Traveller rating
209
229
168
99
153
See what travellers are saying:
Selected filters
Filter
Updating list...
308 - 313 of 858 reviews
Reviewed 10 January 2017

I liked everything in this hotel except housekeeping. Comforter had spills on it. Bath towels were smaller in size than usual and also very thin.
One time we needed additional towels and had to call 3 times to finally get them.

Date of stay: January 2017
  • Trip type: Travelled as a couple
    • Value
    • Cleanliness
    • Service
2  Thank Mehrnaz1
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 9 January 2017 via mobile

My friends and I stayed here for two nights prior going on a cruise. The front desk staff were extremely rude. I asked them about transportation to the cruise port and they said no worries I'll call a cab for you in the morning. Come to find out that it was a 3 to 4 hour wait when I asked why I wasn't told this information yesterday. The gal at the front desk said I don't work for the cab companies. I thought that was extremely rude and she gave me an attitude. I continued to talk to her, the phone rang and she answered the phone turning her back on me. I'm a paying customer. I travel all over and to be honest because of the. Customer service I would not recommend this place to anyone. Another thing since when do you pay for your beverages when they have the breakfast buffet. The waitress looked like she just woke up and not friendly at all. Think twice before you stay here.

Date of stay: January 2017
Trip type: Travelled with friends
3  Thank imtigg2
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 7 January 2017

We arrived on Christmas day 2016 at this hotel from the Houston airport. Before starting the hotel portion of the review, for those interested, it is a 45 minute ride from Houston airport, to this hotel. You can use an Uber from Houston to Galveston, but once you arrive in Galveston, they do not allow Uber and from our experience, taxis were very limited.

The hotel looks a little older on the inside, but they had it decorated nicely for Christmas. The lobby area consists of a nice sitting area with a television. There's a small bar in the lobby that provides a happy hour in the evenings. There's a restaurant as well that serves breakfast, lunch and dinner.

We arrived at 11am and were allowed to check-in right away. Everyone we encountered at the check-in desk was extremely friendly and knowledgeable of the area.

Our room was on the 4th floor. The hallways leading to the rooms appear to have recently been furnished with new carpeting. The elevators are a bit older and rickety, but I'm not sleeping in the elevator, so that didn't matter. Our room was a nice size with plenty of space to store luggage, hang clothing, etc. Our room consisted of a medium size flat screen tv and a very large dresser area. Great for storage on top and in the drawer area. There was a sitting chair, plenty of lighting, etc. The bed had upgraded linens and was extremely comfortable. Each side of the bed has a night stand.

In the hallway there is a closet that opens and it consisted of a coffee pot, ice bucket, storage area for hanging clothing, an ironing board and iron. Also, inside the closet was a full length mirror. Aside from a mirror in the bathroom, this is the only other mirror in the room.

The bathroom had great lighting and a single sink. Plenty of storage space by the sink area and underneath the sink were baskets that consisted of towels and wash cloths along with a blow dryer. There was a tub with the shower.

The room appeared to look a little older, but by no means in crappy condition. Our window had a view of the ocean. The curtains to the room are decorative and don't close as a typical hotel would have set up. Be sure to use the metal cords to close the shade and you will have all the privacy you need.

The hotel is conveniently located to the pleasure pier (walking distance) and many restaurants such as Fish Tales, Bubba Gumps, etc. The hotel has a fitness area as well as a nice swimming pool. Even in December the pool was open. It was a warm day and we sat by the pool in our swimsuits. The beach is directly across from the hotel in easy walking distance.

We stayed here the night before our cruise. The day of our cruise our ship was delayed and we had already checked out of the room. I mentioned this to the front desk and the manager came out and told us to please feel free to use the room until we left for the ship (which was 5pm that evening due to fog). I thought this was an incredibly nice gesture as many people who experienced the delay were in other hotels nearby and were not allowed the same convenience.

Lastly, as mentioned earlier they have a bar and restaurant. We utilized the bar in the evening for a drink before dinner. The bartender was a lady who had very limited experience in making drinks. I ordered an Irish Coffee and she said she had just learned to make it last week when a customer taught her. Another gentleman came in while we were sitting there and he ordered a white Russian and she said she didn't know how to make one, but could google it???? Also, one thing I found disturbing while we were having our drinks at the bar is the bartender opened the container that had toppings for drinks and began using her bare fingers and eating the cherries out of the container as she talked to us. YUCK!

The hotel restaurant we used for breakfast. They have a standard buffet for $9.99 and it consists of your usual scrambled eggs, bacon, sausage, pancakes, Danish, waffles, cereal and toast. By chance we were told the night before by a customer that they also have a menu to order off of (however, the hostess never told us this, so thankfully we knew from someone else). We ordered off the menu 2 omelets which comes with potatoes and fruit and toast. I asked for a side of bacon to come with mine. Be careful, don't order a side of bacon unless you are feeding the whole family from one side of bacon. They brought out about 10 pieces of bacon and charged an additional $7 for this. Lesson learned there. Our simple breakfast was almost $40, and they do add the tip into the bill.

Give the hotel a try. The price is right. The people are friendly and the manager is extremely kind and pleasant.

Date of stay: December 2016
  • Trip type: Travelled as a couple
    • Location
    • Sleep Quality
    • Service
4  Thank thealee
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 5 January 2017

We stayed here for one night prior to our cruise. The location is great, diagonally across the block from the Pleasure Pier and directly across the road from the beach/water. About less than a ten minute drive to the cruise terminal. The hotel entrance and lobby area was nice. Our room size was very nice but the window was so dirty you could barely see through it. The tap in the bathroom shower wasn't the best, there was only one and you could barely get any hot water from it before the tap went all the way around and switched to cold water. They charged $9.99 for a very poor buffet breakfast with little choice. I chose to go with cereal and after eating somewhat soggy cereal (I figured it was from the humidity), I looked at the Best Before Date and it was best before mid- August, we were there mid December. The hostess came over and offered us juice or coffee. Only to find out when we got our bill that the juice was not included in the buffet breakfast and it was an additional $4.00 per glass and the glass was so tiny there was about three mouthfuls. I liked the location but would chose to stay elsewhere next time.

Date of stay: December 2016
  • Trip type: Travelled with family
    • Location
    • Cleanliness
    • Service
2  Thank Angela D
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 12 December 2016 via mobile

Room was spacious and clean.Location is great,near Pleasure Pier with eating places nearby.The breakfast was what let this hotel down.We arrived prior to 9am.There were two plates,no bagels and also coffee was out.Staff were unaware of these shortfalls.
If I was to return to Galveston I would stay elsewhere.Shame as I am an SPG member...anyhow we all have bad days!

Date of stay: December 2016
Trip type: Travelled with family
Thank bellacabo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
View more reviews