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Candlewood Suites Galveston
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Reviews (159)
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All reviewscentral location on the islandfull size refrigeratorstaff was super nicelaundry rooman extended stayeasy accessbooked this hotelhot tubthree nightsper nightour honeymoonnice roompre cruise staycruise portkitchenettegymseawall
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19 - 24 of 159 reviews
Reviewed 5 January 2017

I was in a trip to galveston, because my wife and i were on our honeymoon. We decided to celebrate that, with a nice cruise, but we had an inconvenience because we traveled about 8 september 2016, and there was a kind of a celebration in the port, so every room in any hotel, even some... cheap places were over 300 dll a night, and we didnt had a reservation.

We decided to go away of the port looking for some more affordable place, since we were staying there just for a few hours to rest from a 18 hour trip in the highway.

Found this place by accident, but on the outside, it seemed a decent place.

The owner was in the reception, and offered us a room, really was a good deal, we spent like 80 dll, the place was clean, showers had hot water, it even had a little refrigerator, a tv and a comfy bed.

If you ask me, is it worth to travel 10 miles away from the port, and staying away from the beach to save some money, i would say yes. The water of the sea in the port, its brownish / dark, a little smelly and short, so be in a hotel near of the beach (unless you have children or love to go into not clean looking water) is not a big deal.

In this place we had something to eat near, and take only 5 to 10 minutes to reach our destiny.

I would definitively stay again in this place, but i have to say it, dont expect high class commodities or spas or luxury things. But if you only have to rest, this is the place!

  • Stayed: September 2016, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
1  Thank DrTavirow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 December 2016

Was there two weeks for work. Nice room, NO problems out of management. Not by the beach but does have a pool. Only a 5-10 minute drive to the beach. They were upgrading and painting. Didnt see any bugs or roaches. Little store there, didnt have much in it at first but was stocked later in the week. They change your linen once a week but if you expect them to change it every day you need to spend money for that type of service somewhere else. Its mainly an extended stay type place, mainly for worker and family type people.

  • Stayed: December 2016, travelled on business
    • Location
    • Sleep Quality
    • Service
Thank joe o
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 December 2016

The staff was very friendly at check in and check out, but upon arriving at the hotel, the first thing you notice is the high security fence. It felt like pulling into a prison parking lot. The lobby was pretty messy and the rooms were not very sound-proofed.

  • Stayed: November 2016, travelled with family
    • Value
    • Location
    • Service
Thank Badluck711
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGService, Guest Relations Manager at Candlewood Suites Galveston, responded to this reviewResponded 25 December 2016

Dear Valued Guest,

Thank you for staying with us, and for writing a candid review. We are glad to know that you had a pleasant experience at check-in and check-out. We appreciate your kind words about the staff being friendly, and it surely keeps them motivated. We apologize, however, that you experienced some noise issues, and that you were not impressed with the security fence surrounding the hotel. We always strive to create a relaxing stay for our guests and we hope that you will visit us again so we can make that happen for you. We look forward to your next visit.

Kind Regards,

Tracy V.
Case Manager
IHGService

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 December 2016 via mobile

Right next to the beach, which was awesome! It was very clean, and well kept hotel. Staff was super nice, and friendly as well, they offered breakfast which was a plus. Amazing visit, and will for sure be back.

Stayed: July 2016, travelled with friends
Thank matthew s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 November 2016 via mobile

The rooms are suites with full kitchens and stocked full of basics needs if you want to cook a meal and prepare something. You have a stove, oven, microwave, toaster and anything else you you may need. The rooms are pretty clean but beware the rooms are not cleaned daily. You have to return your towels to the desk to get fresh ones. I was surprised about that. We thought our room would have been cleaned each day and so far for 3 days we had no maid services. I guess they clean the rooms one day per week. These is a mini convenience store located in the lobby with various items to purchase from food, snacks and even some health personal goods. The staff has been quite accommodating and very pleasant. If you are looking for a nice place to lay your head down in a a very central location on the island...I would definitely say you should stay here!

Stayed: November 2016, travelled with family
Thank Lori R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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