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“Luxuary at a Reasonable Price” 5 of 5 bubbles
Review of Hilton Galveston Island Resort

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Hilton Galveston Island Resort
Ranked #9 of 52 Hotels in Galveston
Certificate of Excellence
East Texas
Level Contributor
25 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Luxuary at a Reasonable Price”
5 of 5 bubbles Reviewed 8 February 2012

We stayed one night prior to leaving on a cruise. Very nice rooms with plush bedding and robes! The products in the bathroom were of high quality. We also parked our car there at no additional charge for 7 nights while on the cruise. The shuttle was there to pick us up as soon as we exited customs.

Room Tip: Internet was only free is you were a Hilton Card member.
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  • Stayed January 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank TexasBahamamama
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
kristin s, Public Relations Manager at Hilton Galveston Island Resort, responded to this review, 24 July 2016
I am glad to hear that we exceeded your expectations and we made your trip a great one. Thank you again for your kind words.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,988 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (404)
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English first
Cumming, Georgia
Level Contributor
26 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 bubbles Reviewed 2 February 2012

My wife and I stayed here for one night after flying into Houston for a 7 day cruise. My brother and his wife picked us up at the airport (Hobby) and worked out great. We got a good discount from my bro's airline miles, so that was wonderful. Nice amenities. Great service on the park, ride and pick-up for the cruise passengers. The staff was very helpful with out bag transport and pickup from the terminal at the cruise port early. We tipped generously for that help. We were slightly disappointed that we could not get two rooms on the same floor or together and had a 2 double bed room. The hotel was full with cheerleading competitions and cruise passengers. Pool looked fine and mostly kids swimming even in 50 to 60 degree weather. Parking was OK even with a full hotel. Would stay there again.

  • Stayed January 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank AttorneyinGeorgia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
kristin s, Public Relations Manager at Hilton Galveston Island Resort, responded to this review, 14 August 2016
I am sorry this response is so late, however we wanted to thank you for your business and wanted to let guests in the past know we have renovated the guest rooms. With new staff coming aboard over the years we feel that these ladies and gentlemen will go above and beyond for your needs. Thank you again and we look forward to you visiting in the near future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Fort Worth, Texas, United States
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 bubbles Reviewed 1 February 2012

Ok I have mixed feelings about this place. First there in a great location with a great view. There over priced and there price changed before we arrived. Which yes it can it is subject to change but we had to leave a day early thanks to that. The pool and bar is the best on the Island hot and beautifuly in fact perfect. The hotel is nice worthy of there name. Now for the rooms there tiny I mean little bitty and prking was the pits. The rooms were small and I mean small just beds and desk and Tv no room for anything. No extra bed for kids in fact they hassled me about 1 to many kids when I got there. They wanna charge for every little thing including Internet use which I think should be free. They are pretty and large and nice but not exactly worth there money if you have kids unless your adults wanting to party at the pool then this is your place. Great pool and party area. They do have kids suites but this is more of a Adult motel. Bar / Pool / feeling of sleeping with wealth and location = Great Size of Rooms / Kid friendly and worth the money= they could use work. There are bigger more kid friendly places on the island that give fridges and dont nickel and dime you to death.

  • Stayed June 2011, travelled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
4 Thank Bethany S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
kristin s, Public Relations Manager at Hilton Galveston Island Resort, responded to this review, 24 July 2016
I am sorry to hear that this was your feeling when departing the hotel. We have since remodeled and have a great product with excellent staff. Thank you for your business and we hope to see you in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Placencia, Belize
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 28 January 2012

My wife and I had to go to Galveston to get our vehicle which had been repainted. We decided to make a mini-vacation out of it choosing the Hilton Galveston Island Resort. Having lived in Galveston in the past, we had driven by the Hilton several times and were curious as to it's amenities and services. Coming from Austin this time, we rented a car from Hertz for a one way trip. Hertz had arranged for us to drop the car off for return right at the Hilton, which made it very convenient. Upon arrival we were given a room on the fifth floor with a balcony facing the Gulf and overlooking the pool. It was great! The staff were very friendly and accommodating. The Resort itself was beautifully adorned. There is a really nice restaurant and a bar serving up delectable food and drinks. Other restaurants are within walking distance. We had a very enjoyable and relaxing time there. It was wonderful!

Room Tip: Rooms with a 2 or 4 suffix (402, 404, 502, 504, etc) overlook the pool and Gulf.
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  • Stayed January 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank lacaribe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
kristin s, Public Relations Manager at Hilton Galveston Island Resort, responded to this review, 24 July 2016
Thank you so much for your kind words about the resort. We definitely strive to offer a great product with excellent service. Thank you again and we look forward to you visiting.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Austin, Texas
Level Contributor
31 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 bubbles Reviewed 27 January 2012

I am stayed here for work but have had bad luck in the past with other hotels when I have visited Galveston. It seems as though they have remodeled the rooms and they are updated, clean, Phillip Thomas Roth toiletries, flat screen TV. The pool (though too cold to go in) has a swim up bar with stools, but is right near the front of the hotel. There is valet parking but onsite is free. It is next to Landry's and Rainforest Cafe, so there is some decent food within walking distance. Ask for a tower room ocean view. You think that you will be stuck in the back but it is nice as it overlooks the ocean. The non tower rooms all seem to have balconies, but your views are parking lots on both sides.

Room Tip: Ask for a tower room ocean view. You think that you will be stuck in the back but it is nice as it...
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  • Stayed January 2012, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank merwest
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
kristin s, Public Relations Manager at Hilton Galveston Island Resort, responded to this review, 14 August 2016
I am sorry this response is so late, however we wanted to thank you for your business and wanted to say we hope to see you back in the near future to experience a new product and staff upgrade.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilton Galveston Island Resort

Property: Hilton Galveston Island Resort
Address: 5400 Seawall Boulevard, Galveston, Galveston Island, TX 77551-5874
Phone Number:
Region: United States > Texas > Texas Gulf Coast > Galveston Island > Galveston
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Top resorts Hotel in Galveston
#4 Spa Hotel in Galveston
#5 On the Beach Hotel in Galveston
#5 Business Hotel in Galveston
#10 Romantic Hotel in Galveston
#12 Family Hotel in Galveston
Price range (per night): $158 - $599
Hotel Class:3.5 star — Hilton Galveston Island Resort 3.5*
Number of rooms: 240
Official Description (provided by the hotel):
Unwind at Hilton Galveston Island Resort and enjoy a premier oceanfront location overlooking the Gulf of Mexico. Situated on the historic Seawall Boulevard at the 32-acre San Luis Resort, this Galveston hotel is within close walking distance of the beach, fishing piers, shopping and restaurants. Relax in a cozy guest room with elegant, ocean-inspired decor and marvel at breathtaking sea views form a private balcony, or choose a suite with separate living space. ... more   less 
Reservation Options:
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Also Known As:
Hilton Galveston Island Hotel Galveston
Galveston Hilton

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