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“Awesome”

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Sheraton Houston Brookhollow Hotel
Ranked #109 of 516 Hotels in Houston
Fort Saskatchewan, Canada
Level 4 Contributor
46 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
“Awesome”
Reviewed 17 February 2012

We spent 2 days at this hotelinclub class room . We loved every moment and treated with great kindness . We would return in a heart beat

  • Stayed February 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank s-ssal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ConcordHospitality, Manager at Sheraton Houston Brookhollow Hotel, responded to this review, 28 February 2012
Thanks very much for choosing our hotel and for your review s-ssal! It’s always a nice treat to spend time on the Club Level and we’re glad you enjoyed your time here with us.

Hope to see you again soon,

Tom Chigoy, General Manager
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507 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (89)
Date | Rating
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  • French first
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  • Japanese first
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  • Swedish first
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English first
Long Beach, California
Level 4 Contributor
38 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 12 February 2012

We stayed here because we were in town for a wedding. I was a little on the hesitant side of staying here because of the reviews but I must say I was impressed on the level of I received during my stay. I stayed on the club level (10th fl.) and the beds were supper comfy and really clean. I will definitely stay here again should I return. Beware of the construction in the area...that was the only down side of my stay.

  • Stayed February 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BWAJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ConcordHospitality, Manager at Sheraton Houston Brookhollow Hotel, responded to this review, 28 February 2012
Dear BWAJ,

It’s great to hear you enjoyed the hotel, our service and had an opportunity to stay on the Club Level. Hope you had a great time at the wedding, we hope to see you again soon!

Best regards,

Tom Chigoy, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sweeny, Texas
Level 4 Contributor
25 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 1 February 2012

Another great stay at the hotel. Front desk staff is always professional. This trip, "Mauricio", as usual, is professional, but, as always, sincerely friendly. This, understandably, makes one feel more welcome. Every time a trip was made to the parking area, to retrieve something from the car, security presence made itself known.

Room Tip: Ask for a room with a view of the city, or a view of the pool.
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  • Stayed January 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Elvaandov
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ConcordHospitality, Manager at Sheraton Houston Brookhollow Hotel, responded to this review, 28 February 2012
Thanks very much for your repeat business Elvaandov, we greatly appreciate it. Thanks especially for recognizing Mauricio, it absolutely made his day! We look forward to seeing you again next time.

Yours truly,

Tom Chigoy, General Manager
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Danville, VA
Level 4 Contributor
30 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 29 January 2012

I was at this hotel Dec 5-9, 2011 for a business trip. The hotel is not so easy to find by GPS, i had typed in the wrong zip code. After I found the hotel, everything was great. Internet speeds were good. The hotel is very clean, and the staff is very courteous and helpful. They are very knowlegeable about the area, and even have a handout of nearby restaurants with address, miles from hotel, and phone numbers. Beds are very comfortable and plenty of sheets, towels, extra pillows. THe only downside right now is the construction on the road outside the hotel. You can almost miss your turn into the parking lot at night if not careful. Other than that this hotel i would recommend to anyone. It is one of the nicer hotels I have stayed with in Houston. Thanks for the great week!

  • Stayed December 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank bridges24540
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ConcordHospitality, Manager at Sheraton Houston Brookhollow Hotel, responded to this review, 28 February 2012
Thanks very much bridges24540 for your five star review! We love hearing from our guests and I appreciate you taking the time to share your experience. We’re looking forward to the completion of the construction, I completely understand your frustration.

Take care,

Tom Chigoy, General Manager
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Houston, Texas
Level 5 Contributor
85 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
Reviewed 26 January 2012

We stayed at the Sheraton Brookhollow in Houston after a family member's wedding. The hotel has been recently redecorated, and the staff was nice. But the location is less than desireable. The hotel sits at the intersection of two of Houston's busiest freeways, and rooms facing the front of the hotel are especially noisy. There is construction along the feeder road in front of the Sheraton, so getting in and out can be tricky if you don't know Houston traffic patterns very well. The rate was reasonable; this seems to be the hotel of choice for church groups, family reunions and business people. You'll need a car since there are no restaurants within walking distance.

  • Stayed January 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Scout1960
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ConcordHospitality, Manager at Sheraton Houston Brookhollow Hotel, responded to this review, 28 February 2012
Dear Scout 1960,

I appreciate you taking the time to review our hotel and agree with you that the construction is a source of frustration, we can’t wait until it’s finished! Hope you and your family enjoyed the wedding.

Sincerely,

Tom Chigoy, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Sheraton Houston Brookhollow Hotel

Property: Sheraton Houston Brookhollow Hotel
Address: 3000 North Loop W, Houston, TX 77092-8810
Phone Number:
Region: United States > Texas > Texas Gulf Coast > Houston
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#72 Business Hotel in Houston
#92 Family Hotel in Houston
Price range (per night): $113 - $226
Hotel Class:3.5 star — Sheraton Houston Brookhollow Hotel 3.5*
Number of rooms: 382
Official Description (provided by the hotel):
Welcome to Sheraton Houston Brookhollow Hotel.Whether your visit is for business or pleasure, feel at home at Sheraton Houston Brookhollow Hotel. Our guest rooms feature the celebrated Sheraton Sweet Sleeper bed and complimentary high-speed wireless internet access. Whatever your plans are, you'll find a feeling of welcome unlike any other at our Sheraton Hotel in Houston.Stay connected to home or the office with the Link at Sheraton, refresh in the outdoor pool, or re-energize with a workout in our fully equipped fitness center. Sheraton Houston Brookhollow Hotel has thought of everything you need for a memorable stay. All 382 Houston hotel accommodations feature the plush Sheraton Sweet Sleeper Bed, complimentary high-speed Internet, spacious work desks, ergonomic chairs, 37 inch flat screen TVs and Bliss bath amenities.Our hotel is conveniently located minutes from popular things to do in Houston such as world-class Houston museums, Houston shopping, dining and entertainment, as well as major business complexes like the George R. Brown Convention Center and Texas Medical Center. We offer free parking, free in-room Wifi, and a complimentary shuttle with scheduled runs to the world-famous Houston Galleria Shopping Center. ... more   less 
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Also Known As:
Sheraton Houston Brookhollow Motel
Houston Sheraton

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