We live overseas and came for a night here after a long flight... 2 adults & 3 kids
The hotel is just on the side of the freeway, though, we can hardly hear the sound of the fast vehicles outside. We are having room 101 (one of the closest to the freeway and insulation is very good).
When we reserved the room, we had no choice but a smoking room, and upon checkin we were asked if this was our choice. The receptionist offered us to change for a non smoking and managed the swap within an eyeblink.
We had no trouble finding somewhere to park.
Shorlty upon arrival, the girls wanted to jump into the pool and the receptionist came to unlock the access just for us. This person is very caring about Customer satisfaction.
Staff is just EXCELLENT.
Nice fluffy carpet. Amenities in the bathroom are OK.
Internet speed is also very good.
The things that could be improved :
* getting an extra bed... we had 2 queen size beds so the girls had to sqeeze all in the same bed... ( she youngest one is just 3 and would even fit in a baby bed).
* curtain just above is billowing when AC or fan is turned on.
- Official Description (provided by the hotel):
- Our Super 8 Houston / Willowbrook Area hotel off Highway 249 makes it easy to reach area attractions like Minute Maid Park. Get going each morning with free 8-item SuperStart breakfast bonanza, or grab a coffee for the road. Check email or look up local points of interest with free high-speed Internet. Go for a swim in the outdoor pool at any time of day. Non-smoking rooms are available, and our Houston hotel features microwaves, refrigerators and a guest laundry facility for your convenience. Kids 17 and under stay free with an adult. ... more less
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