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All reviews standard fairfield front desk yogurt dfw airport solid choice the breakfast area the shuttle driver wake up call free shuttle park and fly an overnight layover next morning leave your car room was clean and comfortable early flight would stay here again one night stay
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Reviewed 22 July 2018

I have a bad happen of getting into DFW late. This would be a perfect hotel for that. After that, it is really kind of a low end hotel (yeah I know Fairfield Inn). It is decent, clean and close to the airport. Like I said, not very exciting, but that has its charm as well.

Room Tip: I like top floors in cheap hotels!
  • Stayed: July 2018, travelled as a couple
    • Value
    • Location
    • Service
Thank TravelerfromArizona
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kellie M, General Manager at Fairfield Inn & Suites Dallas DFW Airport North/Irving, responded to this reviewResponded 23 July 2018

TravelerfromArizona,

Thank you for staying with us at the Fairfield Inn DFW North. We are proud to provide convenient, clean, and comfortable accommodations near the DFW airport. The free 24 hour shuttle from the airport makes us a great choice for those arriving late to the airport. We are thrilled you stayed with us. In Late 2019 we will be undergoing a major refresh and not only will we be all of that we will then also be more exciting instead of just a select service hotel. The staff works hard to provide great service but we will work on the exciting part! Thanks again for staying we will see you next time.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 July 2018 via mobile

This hotel is a nice place! It's just your standard rooms but comfy! If you need something close to the airport, they have a 24hr shuttle service!
The staff is very friendly and helpful...and I rested comfortably!
There is no food or stores around this area, but there is a cute bistro and bar inside the Clarion behind it and the food is good and open til 10!
Great stay!!

Stayed: July 2018, travelled on business
Thank SkyPrincess03
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 June 2018

Arriving at night, the front of the hotel is not lit up, so it is not obvious where to enter to check in. Then, when you enter, the check in desk is behind you. A strange set-up. Elevator is slow, and shared with the (friendly) housekeeping staff. I did not find the bed particularly comfortable. Felt like a foam mattress,

All that's OK, but the room wreaked of stale cigarette smoke. Not sure whether it was from some rude previous customer who decided it was their right to smoke in a non-smoking room, from this previously being a smoking room, or from the hotel never cleaning the air conditioning filters...doesn't really matter. I expect non-smoking rooms to not smell like stale cigarettes. Staff was nice enough. Breakfast standard Fairfield Inn fare.

In reading a couple of management responses, it is good to hear that they are getting a facelift in 2019. Until then, there's plenty of competition, and I'd choose differently next time.

  • Stayed: June 2018, travelled on business
    • Value
    • Sleep Quality
    • Service
Thank BE_Travelin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kellie M, General Manager at Fairfield Inn & Suites Dallas DFW Airport North/Irving, responded to this reviewResponded 23 June 2018

Thank you for the review, we are thrilled that our renovation is coming. We do not allow smoking in the hotel and have processes in place to ensure any room that is smoked in has been deep cleaned before anyone occupies it again. It seems we didn’t implement that process well for this room.

We hope to see you again In 2019!

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Reviewed 24 May 2018 via mobile

Great hotel. Very comfortable double queen bed room, fridge, coffee making facilities, TV, swimming pool, laundry facilities, disabled friendly, excellent breakfast.
Evening meals can be had in the Marriott Hotel about .6 of a mile away (which has a great menu).
A very friendly staff group and an excellent shuttle service too and from the Marriott Hotel and DFW airport.
Highly recommended.

Stayed: May 2018, travelled as a couple
Thank moorem99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 April 2018

There appear to be two types of Fairfield Inns. There are the stylish new ones with modern designs and welcoming decor, and then there is the type that the DFW North property represents: old, dingy, dark and a bit depressing. The hallways are dark with unappealing paint and there is a slight hint of mildew in the air. My room itself was nice and clean but kind of worn and had clearly seen its share of maintenance folks patching leaks and cracks. Unexpectedly phenomenal water pressure in the showers though!

The folks at the front desk were helpful enough, but never seemed to be actually at the front desk (they were in the back, sitting in the breakfast area, etc.).

Not much around here, although a Whataburger is a ten minute walk down the street.

This place is fine for an overnight but any more time spent at the hotel may warrant upgrading to a nicer place.

  • Stayed: March 2018, travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
Thank GlobetrotterIL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kellie M, General Manager at Fairfield Inn & Suites Dallas DFW Airport North/Irving, responded to this reviewResponded 2 April 2018

Thank you for choosing to stay at the Fairfield Inn & Suites Dallas DFW Airport North/Irving and providing your honest feedback on the Guest Satisfaction Survey.

Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable moment, we have shared your feedback with the appropriate hotel team to ensure the necessary guidelines are in place to prevent guest complaints or issues from going unnoticed.

Our hotel property is scheduled to go through a complete renovation at the end of 2018/beginning of 2019. I complete agree that this is a prime location, so we are very excited for the change, and hope you will visit us when renovations are completed!

Once again, thank you for your valued feedback and we hope to serve you again whenever your travels bring you back to Irving.


Sincerely,
Kellie M

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