While taking a shower the hot water would fluctuate between hot and cold for the entire time it was on. They said they would fix it and never did. My husband asked for a later check out due to the inconvenience. The agent refused and said their system automatically will charge us a late check out fee of $40. He then asked what the manager could do and he was told that the manager also would not allow this. Then an irate customer started screaming at the top of her lungs in the main lobby that she wanted her $25 back and caused a huge scene. Instead of just giving her the money back the front desk team allowed the customer to continue to scream at the top of her lungs for everyone to hear. It was a very scary situation.
- Official Description (provided by the hotel):
- Located approx 1.5 mi north of the DFW Airport. Newly renovated under new management!!! We also offer: 1) Free HOT Breakfast 2) Free Shuttle To/From Airport 3) In Room Refrigerator & Micro w Free Wi-Fi 4) Free use of Computer Stations(s) 5) Free Newspaper 6) Outdoor Pool 7) 2-Room Suites 8) On-Site Guest Washer/Dryer 9) In-Room Iron and Ironing 10) On-Site Restaurant ... more less
- Reservation Options:
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- Also Known As:
- Days Inn Irving Grapevine Dfw Airport North Hotel Irving
- Days Inn Dallas
- Irving Days Inn