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Reviews (68)
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Reviewed 5 February 2017

I’m writing this before we have even left the hotel because of our experience here. From the moment we arrived at the hotel, we have been smiling. The hotel desk clerk was great; she made sure we knew the differences between this hotel and others. As a long-stay hotel, the towels and sheets are replaced weekly unless you request otherwise. The hotel doesn’t offer a breakfast (how good are continental breakfasts anyway), but it has a Candlewood Cupboard which is as unique as the hotel is fabulous. The Cupboard has something I haven't seen in years...a honor system for paying. You can pick anything from soups & frozen meals to candy bars & beverages and either pay with cash or just write down what you took and drop the card in the slot. Who does that anymore? We requested a late check-out for noon, and the clerk asked me if this was late enough. Again, what hotel does this? We went out to dinner and came back to have a glass of wine. Problem, we left the bottle opener at home. We noticed a note on the board that said “Borrow a blender or a board game,” so we called down and asked. The clerk told us to come down, and we could keep it until we were done and then just drop it back off at the front desk. So, it’s 11:00 and we are drinking coffee, reading the paper and reminiscing about a stay in a hotel that has been amazing. The room is very spacious and clean; it was quiet enough to sleep soundly until after 9:00 am; and the mattress was even quite comfortable. We’ll be searching for this chain during our future travels for sure. If you get a chance to stay at a Candlewood Suites, especially in Longview, TX, I would highly recommend it.

  • Stayed: February 2017, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank grasshopper3rd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gmcandlewoodlongview, General Manager at Candlewood Suites Longview, responded to this reviewResponded 20 February 2017

Oh Thank you so much for choosing to stay with us and all the great stuff you have said. Our Staff works hard to make sure every guest feels this way and when someone says it, well it just makes our day. We are so pleased you enjoyed your stay and look forward to see you again soon.

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Reviewed 24 November 2016 via mobile

Awesome place, nice room with a great price very convenient Jesse listened to all my request and was able to accommodate them. They were very flexible due to my last minute reservations. They were very informative and gave 5.00 gift cards to the snack store

Stayed: November 2016, travelled with family
Thank 221_415
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gmcandlewoodlongview, General Manager at Candlewood Suites Longview, responded to this reviewResponded 30 November 2016

Greetings and Good Morning!

Thank you for your rating and review on our hotel and staff! I am thrilled to know that Jesse took really great care of you! He enjoys his position here at the hotel, and take pride in his work and service! Knowing that you enjoyed your stay confirms that my staff is doing a great job in taking care of our guests! Please please, do come back and see us again very soon!

Crystal Jackson, GM
Candlewood Suites Longview

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 November 2016

This is a basic hotel with a convenient location in Longview with the added benefit of being pet friendly. The staff is welcoming and supportive. They provide treats at check-in and are always happy to see your pet. The grounds has a small pet walking area with needed supplies. The surrounding area also provides some good areas for walking dogs. One great benefit is the Longview dog park is only about 2 miles away. It provides multiple play areas and several walking trails.

The rooms are spacious and comfortable. The hotel also provides a snack shop operated on the honor system as well as 24 hr free coffee. You can check out needed extras like blenders with the front desk. Lizzy's dinner next door serves some good food as well as breakfast all-day but they do close at 2:00p.m.

This is where we stay when visiting family in Longview with our dog.

  • Stayed: October 2016, travelled with family
    • Value
    • Location
    • Service
Thank JubileeBlue
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gmcandlewoodlongview, General Manager at Candlewood Suites Longview, responded to this reviewResponded 3 November 2016

Greetings and thank you very much for your review and ratings on our hotel and staff! Candlewood Suites Longview values your feedback as we work hard in creating hotel that our guests feel welcomed and comfortable! We love our furry friends as well, and look forward to serving you and your family again!!

-Crystal Jackson, GM Candlewood Suites Longview

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Reviewed 20 October 2016

The rooms a very clean and all appliances were in good working order. Most of the front desk personnel were very trained. The latest manager is very helpful with everything. She even helped book Candlewood in other states. As I spent 15 months there.

  • Stayed: November 2015, travelled on business
    • Value
    • Sleep Quality
    • Service
Thank dpanzier
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gmcandlewoodlongview, General Manager at Candlewood Suites Longview, responded to this reviewResponded 21 October 2016

Greetings and Good afternoon Mr. P! :)

I was very delighted to see this review and I sure do hope you are doing well! We appreciate all the business you have brought to our hotel, but even more, we enjoyed the company! It is always a pleasure to meet new friends! Please call us and let us know how you are doing! Be safe in your travels!

Crystal Jackson, GM Candlewood Suites Longview

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Reviewed 3 October 2016

This is special hotel because the staff are exceptional! That alone speaks volumes! I was even invited to share with the employees a hotel feast they pand freezerut together for themselves because they were working the hotel and occupancy was low that day. Very kind and although I do not stay there often, They remember you! The rooms are generous in size, full size kitchen and even free popcorn! Bathrooms are LARGE and they have Directv which is great,, free HBO and the beds are comfortable and the rooms are clean.. for those of us who smoke they actually still have smoking rooms that are rare to find in these days and times. All in all, a great time, free USA today and they have a shopping pantry for you to fill you rooms full size fridge. I highly recommend this property.. close to mall, hosps,. restaurants of every kind, doctors and lots of shopping. Quiet, yet right in the middle of all the activity!!!! Like to stay here when I am town!

Room Tip: i like to open my curtains , let the sunrise start my day. i recommend a higher floor.
  • Stayed: November 2015, travelled with family
    • Rooms
    • Cleanliness
    • Service
Thank karen r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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