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Heena Azmi
Powai, India

Average

2.0 of 5 bubblesReviewed 8 May 2023via mobile
Just about ok ,clean .helpful staff ,con -far away from the city centre,breakfast was same everyday,not a single dish was changed ..it was full in capacity so I had to wait in line for the breakfast..which was too much for me for 4 days ..overall ok
Date of stay: May 2023
Room Tip: Far from city centre..
Trip type: Travelled as a couple
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Reviews (365)
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2 - 7 of 365 reviews
Reviewed 13 September 2022

Hotel far from Madrid, but very good if you want to sleep outside the city and have a car. Rooms with American comfort, spacious beds and good air conditioning. Very complete breakfast. Very friendly staff, especially Mr. Daniel who gave us support at check-in and breakfast.

Date of stay: August 2022
    • Value
    • Cleanliness
    • Service
Thank buscandocalidad
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 29 August 2022 via mobile

Inexpensive alternative to Madrid yet very close. We stayed overnight and called ahead to get a room on higher floor. It was comfortable and clean. There is a mall close by too. The on site restaurant stays open late per Madrids cool nights. The breakfast has cheeses, types of coffee, jamón and breads, croissants but no eggs. Oatmeal and yoghurt is available w fresh juices. A great value really!

Date of stay: August 2022
Trip type: Travelled with friends
Thank Y6396QMmariam
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 14 March 2022 via mobile

We stayed for 3 nights at this hotel in January. The hotel is very clean, quite cosy and the staff is very helpful they guide you really well about Madrid. Cleanliness 5/5, Staff 5/5, Wifi 4/5, Food 2/5. We had a lot of fun! Loved our stay, will visit again!:)

Room tip: Budget friendly hotel.
Date of stay: January 2022
Trip type: Travelled as a couple
Thank Sunshine00522588128
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 3 December 2019 via mobile

It is not the best of hotels as any other Holiday Inn express. It has very basic breakfast with bread, cereals, cold meat, yoghurt, fresh juices and limited fruits. The worst part of breakfast are the uncleared tables.
Being away from the city centre their rates are on the higher side.
Next door though is a proper restaurant with a proper fully fledged bar.
Its within a ten minute walk to a mall which has everything. It is also another 10 minutes to a train station.
The staff is very professional.
I enjoyed a very comfortable stay.

Date of stay: November 2019
Trip type: Travelled solo
Thank Yellowtopcab
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
HotelStaff900, Front Office Manager at Holiday Inn Express Madrid - Alcorcon, an IHG hotel, responded to this reviewResponded 4 December 2019

Dear guest,
thank you for your assessment we take it to improve the quality of our services.
Best regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 November 2019

Everything was wonderful at this Holiday Inn Express. Desk reception personal all spoke fluent English and were very friendly. Breakfast was very good and with large variety. Rooms were clean, quiet and well maintained. Housekeeping personal were very good. Bathrooms clean and well maintained. Hotel is only a 10-15 min walking distance to both
Metro and Rail service to Madrid. There is free parking.
A restaurant is next door but be on notice that they operate on the Spanish siesta time, so supper is not until 8pm. Last lunch is 5pm. If you do not want to wait, a McDonalds and Burger King are 15 minute walk of quiet drive away.

Room tip: As always in hotels, get the highest and in the back away from the street.
Date of stay: October 2019
    • Rooms
    • Cleanliness
    • Service
Thank barrowmrb
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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