Stayed for one night on the way from Madrid to Andalucia. The hotel is totally acceptable for a one-nighter, just do not expect anything upscale and you will be fine. We were pleasantly surprised by hotel's COVID practices - everyone was masked, including chambermaids, hotel required everyone to wear gloves at the breakfast buffet. Also, re: breakfast, much better breakfast vs North American HIX counterparts.
We stayed for two nights. The rooms were clean and modern. Breakfast was simple but of good quality and all covid measures in place. Next to outlet stores and Centro Comercial. TGi fridays also. The receptionist was super friendly and helpful.
We had to be in Madrid early the next day and, as we were driving in from Valencia, found Getafe to be an excellent location to spend the night. This is a standard Holiday Inn Express. The receptionists were very friendly and the Covid-style breakfast just fine. It was nice to have an outlet mall a very short walk away.
Room not so big (with 2 beds out) but enough. Nice TV, free wifi,clean , own big Bathroom with bathtub nice hot water, kettle to make coffee. Near shopping mall and restaurants. Free breakfast in the morning. Its a bit away from Madrid, so a car is (almost) a must, There is a Bus googing to the malls from central Madrid. We did not try it. Bed was good to sleep in.
Located 100 m from a large shopping centre. Otherwise the area is a desolate industrial park. 10 to 15 km drive to nearest metro line into Madrid. Breakfast is bad - poor quality and almost healthy options. Our room was plagued by mechanical noises from outside all night. WiFi is poor- they block streaming. The place is filled with families with children - if you like that scene👎. Rooms are really clean and functional (ie small). Plenty of parking.
The restaurant scene at the adjoining mall is typical food court fare. Almost no healthy eating options. Lots of burger joints. Udon is good. Hollywood is total crap.
Hello No_BS_svp,
Our goal is to provide you with the highest quality of accommodation and top-notch facilities. While I am glad that you found the cleanliness of the room was up to standards, I am sorry to learn that your stay was not a complete success due to the problems encountered with the different noise levels, internet access and with the limited breakfast options. Trust that your comments are shared with the hotel management as a reference for the necessary improvements to our services and facilities.
Thank you for your stay and for sharing your candid feedback. I hope you give us another try to make your next stay the best that it can be!
Best regards,
Jonathan A
Case Manager
IHGService
