I stayed in this hotel with my family during a vacation in Spain. It's super close the the Warner Park and the center of Madrid so the trips were short, letting us enjoy a full day in both of these places.

The hotel is so cheap for what it is, the staff go above and beyond to make everyone feel comfortable and safe. The rooms are super comfy and the bathroom is awesome (fancy products and a bunch of towels). The breakfast is so tasty, specially the juices and the pastries. It saddened me to have to leave so soon, would definitely stay here again.

Fantastic location for Warner, rooms are clean and well equipped. A little small for 4 people but we hardly spent any time in the room so it was fine. Free parking always an added bonus. Lovely fresh breakfast. Reception staff very helpful and friendly. Being right next to the shopping centre was also great as restaurants stay open late so we could eat there after a day in the park. Would definitely recommend this hotel.

The problems are entirely with the property location and quality. The staff was great, the hotel was clean, and breakfast was good. The beds were so hard and uncomfortable. Flat, hard pillows. Bathrooms had 2 rough threadbare small towels, no washcloths, no toiletries except liquid soap, broken hairdryer. Room was poorly ventilated. Lots of road noise and located in a busy parking lot of outlet mall. Entirely smoke free property but smelled like smoke.